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Remote Customer Experience Auditor

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Strong analytical skills to evaluate customer interactions., Excellent communication skills for providing feedback., Ability to identify areas for improvement in customer engagement., No prior experience required, as training will be provided..

Key responsabilities:

  • Assess customer service interactions via chat, email, and online support.
  • Provide feedback on communication quality and response efficiency.
  • Identify areas for improvement in digital customer engagement.
  • Participate in structured customer experience audits.

Aspire nexus logo
Aspire nexus
51 - 200 Employees

Job description

About the Role:

We are looking for a Remote Customer Experience Auditor to evaluate and provide insights on customer interactions across digital platforms. Your feedback will help businesses enhance their customer service and engagement strategies. This is a remote and flexible opportunity with earnings based on completed audits.

Responsibilities:
  • Assess customer service interactions via chat, email, and online support
  • Provide feedback on communication quality and response efficiency
  • Identify areas for improvement in digital customer engagement
  • Participate in structured customer experience audits
What We Offer:
  • Competitive pay per completed audit
  • Fully remote work with a flexible schedule
  • Opportunities to collaborate with customer experience and support teams
  • No prior experience required, training is provided

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

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