Offer summary

Qualifications:

5-8 years of experience in Account Management, Sales, or Sales Operations., Strong consultative selling skills and industry expertise., Proficient in sales processes, cold calling, and customer-centric strategies., Excellent time management and resource planning abilities..

Key responsabilities:

Manage a portfolio of small and medium enterprise (SME) accounts to drive sales growth.

Identify cross-selling and up-selling opportunities to enhance revenue and customer satisfaction.

Collaborate with internal teams to fulfill client needs and prepare detailed reports for senior management.

Mentor junior staff and develop long-term relationships with high-value accounts to ensure retention.

Job description

Req ID: 25-565

Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use.

We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an employer that complies with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.

Envisage yourself at Barracuda:

The Senior Account Executive is responsible for managing a portfolio of small and medium enterprises (SME) accounts, driving sales growth through cross-selling and up-selling. They lead strategic communication, collaborate with internal teams and partners, and facilitate sales reporting for senior management. They develop and maintain strong sales pipeline, build long-term client relationships, mentor junior staff, and manage high-value accounts to ensure customer satisfaction and retention.

What you'll be working on:

Acquires and builds relationships with small and medium enterprises (SME) accounts across one or more defined sales territories
Identifies and capitalizes on cross-selling and up-selling opportunities within target accounts, driving revenue growth and customer satisfaction
Collaborates extensively with internal teams, including product development, marketing, and customer support, to ensure comprehensive fulfillment of client needs
Prepares and presents detailed accounts and transaction reports to senior management, providing actionable insights and recommendations
Utilizes insights derived from performance reviews, internal discussions and market research to update internal sales systems and procedures, and enhance customer experience
Achieves and exceeds sales objectives, and contributes to the development and execution of the go to market strategy for strategic partnerships
Develops and nurtures long-term relationships with high value accounts, acting as a trusted advisor, with focus on maximizing customer satisfaction and retention
Mentors and guides junior account executives, fostering a culture of continuous learning and professional development within the team

Applies expert knowledge of inside and outside sales concepts in SME accounts and provides strategic support to sales team by developing retention strategies and managing key accounts
Employs a high standard of account management judgement to tackle open-ended problems that are difficult to prioritize, and define how things are done
Collaborates with cross functional teams to develop lead generation strategies and improve conversion rates

What you'll bring to the role:

Ideally between 5-8 years of experience in Account Management, Sales, Sales Operations or equivalent
Account Management
Consultative Selling
Industry Expertise
Sales Processes
Cold Calling
Customer Centric Mindset
Effective Delegation
Time Management
Resource Planning & Allocation

Behavioral Skills:

Cross-Functional Collaboration
Effective Communication
Empathy
Customer Focus
Adaptability
Critical Thinking
Conflict Resolution
Team Building

What you’ll get from us:

A team where you can voice your opinion, make an impact, and where you and your experiences are valued. Internal mobility – there are opportunities for cross training and the ability to attain your

next career step within Barracuda. In addition, you will receive equity, in the form of non-qualifying options.

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