Accounts Receivable Collections Analyst

Job Details

Job Location

Atlanta - Corporate - Atlanta, GA

Remote Type

Fully Remote

Position Type

Full Time

Salary Range

$55,000.00 - $60,000.00 Salary

Description

PURPOSE OF POSITION:

The Accounts Receivable Analyst position is responsible for calling clients to collect on past-due invoices from clients.

Job Duties

• Review open accounts for collection efforts
• Call customers to collect on outstanding past due invoices
• Meet and exceed established individual performance metrics and objectives
• Make outbound collection calls in a professional manner while building strong relationships and creating clients for life in order to collect on outstanding past due invoices
• Resolve client-billing problems and rescue accounts receivable delinquencies, applying strong client relations in a timely manner
• Collect customer payments in accordance with payment due dates
• Identify issues attributing to account delinquency and discuss them with management
• Review and monitor assigned accounts and all applicable collection reports
• Provide timely follow-up on payment arrangements
• Mail correspondence to customers to encourage payment of delinquent accounts
• Actively demonstrate our Company values
  
  

Qualifications

Required Knowledge, Skills and Abilities:

• Excellent interpersonal, verbal, written, communication and organizational skills.
• Excellent data entry skills
• Ability to interpret and analyze data and make recommendations based on findings.
• Microsoft Outlook, Word, Excel
• Proficient in problem solving, research, and client follow up to both external (client) and internal (co-workers) clients.
• Must be detail oriented with the ability to plan work effectively
• Meet assigned deadlines and make sound decisions
• Ability to multitask and shift priorities
• Ability to work under pressure
• Capable of taking direction from more than one Supervisor
• Must maintain regular and acceptable attendance
• Demonstrates a commitment to company objectives
• Ability to resolve challenges and suggest process improvement
  
  

MEASUREMENTS OF SUCCESS

• Monthly Cash Target
• Accounts Worked
• Ready to Serve
  
  

Minimum Qualifications

• Minimum 3 years collections or dispute resolution experience
• Demonstrated experience with Microsoft Office Suite
• College degree preferred
• NetSuite experience preferred
• Legal education or experience a plus
  
  

Physical Environment And Working Conditions

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Workspace is within a normal office environment with little exposure to excessive noise, dust, temperature and the like.
• The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.
  
  

Don’t meet every single requirement? We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles.