Business Operations Manager

Overview

Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality outcomes and a better experience for patients and providers, all at a lower total cost of care.

As part of Optum, we participate in an integrated care delivery system that enables us to support our partners as they navigate a complex healthcare environment, Only SCA Health has a dynamic group of physician-driven, specialty care businesses that allows us to customize solutions, no matter the need or challenge:

• We connect patients to physicians in new and differentiated ways as part of Optum and with our new Specialty Management Solutions business.
• We have pioneered a physician-led, multi-site model of practice solutions that restores physician agency by aligning incentives to support growth and transition to value-based care.
• We lead the industry in value-based payment solutions through our Global 1 bundled payment convener, that provides easy predictable billing to patients.
• We help physicians address everything beyond surgical procedures, including anesthesia and ancillary service lines.
  
  

The new SCA Health represents who we are today and where we are going—and the growing career opportunities for YOU.

Responsibilities

This position is responsible for driving cross functional key business strategic programs, projects, initiatives, objectives, and functional level priority projects (non-IT). This position is expected to have hands on experience in managing functional and cross functional projects alongside functional leaders and other subject matter experts with varying backgrounds and communication styles. This position will provide leaders with visibility of the portfolio of functional and cross functional programs and projects and will partner with leaders and teams to endure the programs and projects are successfully completed timely and with appropriate quality outcomes.

Key Responsibilities:

• Works collaboratively with Group Leaders to design, establish and manage a project intake process that allows the team to quantify the opportunity and assign resources and capacity in a strategic way
• Provides Group Leadership with visibility around portfolio of projects
• Manages a Governance process and ensures Key decisions are elevated to the right forums
• Leads, guides, and coordinates the completion of functional level and cross functional level strategic projects, goals and operational objectives, and initiatives with limited complexity
• Coordinate directly with functional leadership to assist in developing and managing strategic business projects with keen understanding of critical dependencies, support connectivity across project groups, while always communicating appropriately
• Liaison and connective tissue between various functional and cross-functional teams to ensure alignment and understanding of project/initiative/program scope
• Solves complex problems and translates concepts into practice
• Consults, and serves as a trusted resource and thought partner for functional and cross-functional leaders with initiatives that don’t involve project manager resources
• Support, develop, and leverage key aspects of change management, and communication tools and resources
• Works with internal Business Operations team to maintain and enhance learnings and better practices after all projects and initiatives or consultations to seek ways of consistent process improvement
• Build relationships and maintain communication with key stakeholders
• Manage related platforms/sites created to support key initiatives
• Perform all other related duties as assigned
  
  

Qualifications

Education and Experience Necessary for Success

• BS in Business Administration, General Business, Finance, Accounting, Project Management or equivalent work experience
• 6+ years of Project Management Experience
• Proficient with Microsoft Office Suite including Excel, Word, and PowerPoint
• Six Sigma, CAPM, or PMP certification preferred
• Familiarity with Physician Practices desired
  
  

USD $105.00/Yr. USD $120.00/Yr.