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Service Programmer

Remote: 
Full Remote
Contract: 
Full time
Work from: 
India

Offer summary

Qualifications:

Degree or Diploma in Electrical/Electronic Engineering or Mechatronics., 3 to 6 years of experience in automation or machine manufacturing., Knowledge of Codesys IEC 61131-2 / IEC 61131-3 programming and Rockwell or Siemens PLCs., Strong communication skills in English and a customer-oriented mindset..

Key responsabilities:

  • Provide controls and software support for heavy machinery systems post-sale.
  • Develop and modify PLC and HMI programming based on customer requirements.
  • Assist customer personnel in operating and setting up machines, and troubleshoot software errors.
  • Coordinate remote support for software issues and ensure availability for after-hours assistance.

Technovids Consulting Services logo
Technovids Consulting Services
11 - 50 Employees
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Job description

Service Programmer- Customer Service
Tasks:
Controls and Software related (After Sales) Support for our heavy machinery systems.
- Development / Modifications of the PLC and HMI programming, based on the customer requirements.
- Support of customer personnel in operating and setting up the machines.
- Find and eliminate software errors.
- Trails and prove out support during the FAT/SAT and commissioning of the systems.
- Prepare documents for software changes and make them available to the customer
- Recognize potential for improvement and discuss it with the specialist departments from Germany.
- Remote support and coordination with customer remotely for rectifying the software related issues. 
- Support with colleagues in Germany (time difference covering longer hours)
- After the training phase, availability of support needs to be ensured over call also after Office time
- Ready to Work in Shifts.
- Ready to Travel more frequently (both domestic and international)
Qualifications
- Degree/Diploma in electrical / Electronic engineering / mechatronics.
- Experience with automation/Machine Manufacturing (3 to 6 years)
- Knowledge of the programming of Codesys IEC 61131-2 / Codesys IEC 61131-3.
- Knowledge of Rockwell PLC and Siemens PLC is desirable
- Knowledge in the HMI systems (Report generation, Recipe creation, User administration, etc.)
- Customer oriented, initiative and resilience
- Strong communication skills in English 

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Communication
  • Resilience
Are you interested?

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