Offer summary

Qualifications:

High school diploma or equivalent required., Excellent communication and interpersonal skills., Proficiency in using computers and call center software., Ability to work independently and manage time effectively..

Key responsabilities:

Handle inbound and outbound calls to assist customers.

Provide accurate information and resolve customer inquiries.

Document interactions and maintain customer records.

Collaborate with team members to improve service quality.

KPH Healthcare Services, Inc. is a national provider of pharmaceutical and health care services with complementary businesses in both the retail and commercial segments of the industry. Our company is comprised of four divisions: Kinney Drugs, a chain of 98 full-service drug stores located throughout New York and Vermont; HealthDirect Institutional Pharmacy Services, that services long-term care and alternative care needs; ProAct, Inc., a pharmacy benefit management company with sales offices throughout the country and a mail order pharmacy; and Noble Health Services, a specialty pharmacy that dispenses medications used to treat complex and chronic diseases.

Required profile