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Technical Support Intern

Remote: 
Full Remote
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Offer summary

Qualifications:

Currently pursuing a degree in Computer Science or a related field., Strong problem-solving skills and attention to detail., Familiarity with troubleshooting hardware and software issues., Excellent communication skills, both verbal and written..

Key responsabilities:

  • Assist in providing technical support to clients and users.
  • Troubleshoot and resolve technical issues via phone, email, or chat.
  • Document and track support requests in the ticketing system.
  • Collaborate with senior team members to improve support processes.

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Miva, Inc.

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