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Customer Success Manager - Work Remotely

Remote:

Full Remote

Contract:

Full time

Work from:

Canada

Offer summary

Qualifications:

Bachelor's degree in Business, Marketing, or a related field., Proven experience in customer success or account management roles., Strong communication and interpersonal skills., Ability to analyze data and provide actionable insights..

Key responsabilities:

Manage customer relationships to ensure satisfaction and retention.
Conduct regular check-ins and meetings with clients to assess their needs.
Collaborate with internal teams to address customer issues and improve services.
Prepare reports on customer feedback and success metrics.