High school diploma or equivalent required., Excellent communication and interpersonal skills., Proficiency in using computer systems and software., Previous experience in customer service or call center preferred..
Key responsabilities:
Handle incoming calls and assist customers with inquiries.
Provide accurate information and resolve customer issues promptly.
Document interactions and maintain customer records.
Collaborate with team members to improve service quality.
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The Sydney Call Centre Inc. is a leading Canadian tech-enabled business process outsourcing (BPO) and information and communications technology (ICT) firm located in Nova Scotia, Canada.