Offer summary

Qualifications:

Bachelor's degree in Business, Marketing, or a related field., Proven experience in customer success or account management roles., Strong communication and interpersonal skills., Ability to analyze data and provide actionable insights..

Key responsabilities:

Manage customer relationships to ensure satisfaction and retention.

Conduct regular check-ins and meetings with clients to address their needs.

Analyze customer feedback and usage data to improve service delivery.

Collaborate with internal teams to resolve customer issues and enhance product offerings.

An award-winning cybercrime threat intelligence firm, KELA's mission is to provide 100% real, actionable intelligence on threats emerging from the cybercrime underground, to support the prevention of digital crimes. Our success is based on a unique integration of our proprietary automated technologies and qualified intelligence experts. Trusted worldwide, our technology infiltrates hidden underground places and thoroughly monitors, hunts, and mitigates digital crimes to uncover real risks and allow proactive protection. KELA’s tailored threat visibility, combined with cybercrime attack surface intelligence, arms you with highly contextualized intelligence, as seen from the eyes of attackers, thus enabling proactive network defense.

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