Offer summary

Qualifications:

Bachelor's degree in Business, Marketing, or a related field., Proven experience in customer success or account management roles., Strong communication and interpersonal skills., Ability to analyze customer needs and provide tailored solutions..

Key responsabilities:

Manage the onboarding process for new customers in the EMEA region.

Act as the primary point of contact for customers during their onboarding journey.

Collaborate with cross-functional teams to ensure a smooth transition for customers.

Monitor customer satisfaction and provide ongoing support to enhance their experience.

Sprout Social is a global leader in social media management and analytics software. Sprout’s intuitive platform puts powerful social data into the hands of more than 30,000 brands so they can deliver smarter, faster business impact. With a full suite of social media management solutions, Sprout offers comprehensive publishing and engagement functionality, customer care, advocacy, and AI-powered business intelligence. Sprout’s award-winning software operates across all major social media networks and digital platforms.

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