Bachelor's degree in Business Administration or related field., Proven experience in customer success or account management roles., Strong communication and interpersonal skills., Ability to analyze customer data and provide actionable insights..
Key responsabilities:
Manage customer relationships to ensure satisfaction and retention.
Conduct regular check-ins and meetings with clients to assess their needs.
Collaborate with internal teams to address customer issues and improve service delivery.
Prepare reports on customer feedback and success metrics for management.
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We bring order to organizational chaos.
We’re in the business of creating long-term value for our customers – but we go about it a very different way to others.
We believe that for businesses to prosper, they must seek order amid the complexity of the world and the whirlwind of daily operations. Lack of order creates an environment ripe with misinformation, disruption, and lowers business’s resilience and accountability.
The lifeblood of your business is in its critical processes. The way day to day operations are set up to run, how information is distributed and secured, and ultimately, how decisions are made. Getting your governance processes right is key to your success.