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Technical Support Engineer

extra holidays - fully flexible - possibility to work some days per months as volunteer
Remote: 
Full Remote
Contract: 
Full time
Work from: 
Bulgaria

Offer summary

Qualifications:

Bachelor's degree in Computer Science or related field., Strong troubleshooting and problem-solving skills., Experience with technical support and customer service., Familiarity with software and hardware systems..

Key responsabilities:

  • Provide technical support to clients via phone, email, and chat.
  • Diagnose and resolve technical issues in a timely manner.
  • Document support interactions and maintain accurate records.
  • Collaborate with engineering teams to improve product functionality.

Ciklum logo
Ciklum Startup http://www.ciklum.com
1001 - 5000 Employees
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Required profile

Experience

Spoken language(s):
Check out the description to know which languages are mandatory.
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