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Customer Support Manager

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Bulgaria

Offer summary

Qualifications:

Bachelor's degree in Business Administration or related field., Proven experience in customer support or management roles., Strong communication and interpersonal skills., Ability to analyze data and improve processes..

Key responsabilities:

  • Oversee the customer support team and ensure high-quality service.
  • Develop and implement customer support policies and procedures.
  • Analyze customer feedback and metrics to enhance service delivery.
  • Collaborate with other departments to resolve customer issues.

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B2Spin Limited
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