Field Service Manager Northern Europe (m/f/d)

As a Field Service Manager Northern Europe (m/f/d) you will lead and manage a team of Field Service Technicians. You develope, improve and motivate the organization to deliver best service customers would expect, making it the best place to work and targeting growth, efficiency and margin. Your Responsabilities Lead and develop a team of Field Service Technicians and provide ongoing coaching and guidance Drive business results by effectively managing customer relationships in the Northern Europe region Structure the countries and areas to become best in class in regard to customers satisfaction, employees engagement, growth and profitability Collaborate with internal teams to ensure customer needs are met and exceeded Identify opportunities for process and implement improvements Promote a safe working environment and ensure compliance with the HSE policies and procedures and the alpitronic Quality Management System Your Qualifications & Skills Bachelor’s degree in Electrical Engineering or similiar Strong leadership skills and proven track record of developing teams At least 4 years of experience of leading a team of Field Service Technicians Solid experience in managing customer relationships Well organized, structured work ethic and strong communication skills Willingness to travel Fluent in English an additional languague (e.g. Swedish, Norwegian, Danish or Dutch is an advantage) OUR COMMITMENT Innovative work environment in a young, dynamic team High-tech projects in the future-proof sector of e-mobility Opportunities for advancement in a growing company A wide range of further training opportunities Attractive bonus system and performance-related pay Additional company benefits WHY ALPITRONIC Together with our customers, we are driving the world towards sustainable mobility – with cutting-edge technology, we inspire with the most innovative and reliable solutions. With our roots in South Tyrol, we are market and innovation leaders and set the future charging infrastructure standards from our locations in Bolzano/Bozen, Bergamo, Bologna, Munich and Charlotte (USA). WHAT MAKES WORKING FOR US SPECIAL We are excited to meet individuals who are enthusiastic about making things happen, take personal responsibility and appreciate seeing the direct results of their work in the final product. We are a fast-growing company and offer our top teams a diverse and challenging range of tasks in a respectful corporate culture. Your contributions matter, are appreciated and have a significant impact! Join us and be part of our team!