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Teammitglied Backoffice (m/w/d) - Kundenkommunikation und Telefonie

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Namibia

Offer summary

Qualifications:

Proven experience in customer communication and telephone support., Strong organizational skills and attention to detail., Excellent verbal and written communication skills in German., Ability to work collaboratively in a team environment..

Key responsabilities:

  • Manage customer inquiries and provide timely responses via phone and email.
  • Coordinate with other departments to resolve customer issues effectively.
  • Maintain accurate records of customer interactions and transactions.
  • Assist in developing communication strategies to enhance customer satisfaction.

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