Offer summary

Qualifications:

Proven experience in customer service or technical support roles., Strong troubleshooting skills and technical proficiency with software solutions., Excellent communication and interpersonal skills., Ability to work in a fast-paced, dynamic environment..

Key responsabilities:

Support and guide clients in maximizing their use of software solutions.

Ensure high levels of client satisfaction through exceptional service delivery.

Troubleshoot and resolve client issues effectively and efficiently.

Collaborate with internal teams to enhance service offerings and client experience.

Syrve’s mission is to create remarkable, trusted tech that enables hospitality businesses to cut through the grind of everyday tasks and build a strong business advantage. Syrve introduces modern solutions to long-standing challenges that are simpler, easier, and smarter than ever before, to give customers the tools they need to operate with confidence. Syrve has a vision. We see a future where customers enjoy a truly incredible experience and can focus more on what they do best. No matter where they are. Or how they operate. For this vision to become a reality, we need to break down silos, bringing front of house, back of house, and back-office operations together to achieve a common goal. Focus on your business. We’ll drive your operation in powerful new ways. Our smart hospitality software gives you the edge. Success built in

Job description

Welcome to Syrve, a leading provider of comprehensive software solutions for cash registers and restaurant management. With a strong foothold in the international market, we are proud to serve over 8000 customers worldwide and counting.

Role Description

As a Service Manager, you will play a pivotal role in supporting and guiding clients to maximize their use of cutting-edge software solutions, with a strong emphasis on client satisfaction and technical proficiency. This position is ideal for individuals passionate about delivering exceptional service, adept at troubleshooting, and eager to thrive in a dynamic, customer-focused environment.

Required profile