Senior Director of Talent Development

Help at Home is the nation’s leading provider of high-quality care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our clients. Help at Home is committed to delivering a gold standard in care through our attentive and well-trained staff who support making it possible to keep people comfortably and safely within their homes and communities.
 

Job Summary:

The Senior Director of Talent Development will lead the strategic design, implementation, and evaluation of talent development initiatives for Help at Home. This role will oversee learning and development for healthcare operations staff, leadership and career development programs, performance management systems, talent management processes, and succession planning strategies to ensure a robust talent pipeline and continuous performance improvement.

 

As a People Leader:

• You lead with empathy, vulnerability, and honesty.
• Must have a love of learning.
• Endless curiosity and an enthusiasm for continuous improvement
• Team-first mindset
• Empower and inspire full time associates through coaching.
• Hold others to high standard.
• Knows how and when to celebrate success.

Key Responsibilities:
 

• Design and implement scalable training programs primarily tailored to front-line healthcare professionals and operational leaders
• Assess and continuously improve onboarding curriculum/experience in high volume roles
• Implement core leadership development basics and more advanced offerings to support all levels of leadership
• Develop leadership pipelines through mentoring, coaching, and targeted development programs for high-potential employee
• Establish key employee development metrics overall and tied to specific flagship experiences
• Shape and build a stronger performance support strategy with more accessible, on-demand resources that best serve our caregivers and operational leaders

• Oversee performance management process and linkages to annual rewards cycles
• Help drive a culture of accountability and continuous feedback
• Lead transition or performance management processes to Workday

• Identify critical roles and develop succession plans to ensure seamless transitions in leadership and key positions.
• Utilize data-driven approaches to assess talent readiness and address skill gaps.
• Create clear career path structure to motivate employees towards progression towards high, impact leadership roles within Operations
• Evaluate career development solutions to build stronger general management/market level leadership with key cross functional experience

• Bachelor’s degree required; Master’s degree preferred in HR, Organizational Development, or related field.
• 10+ years of experience in talent development and L&D leadership within large organizations, preferably in high, volume Operations environments (health care, retail, or customer service).
• Proven success in designing leadership development programs, managing performance systems, and implementing succession plans.
• Experience designing talent assessment and a system of development practices to drive purposeful development through experience
• Strong ability to influence senior stakeholders and partner closely to understand role design, performance, and skill implications
• Strong learning needs analysis experience
• Talent assessment process leadership and experience driving solutions and processes to strengthen succession pipelines
• Track record of creative, high impact learning solutions that scale and deliver measurable results
• Experience in leading performance management, ideally with some exposure to Workday
• Effective and seasoned people leader

Benefits:

• Weekly pay 
• Direct deposit
• Healthcare, dental, and vision insurance
• Paid time off and parental leave
• 401k
• Ongoing, in-depth training opportunities
• Meaningful work with clients who need your help
• Career growth and experience with an industry leader with 40+years of history in a high-demand field

#LI-LT1

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

Data Security and Privacy Statement

At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties.

We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us.

Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.