Manager, Strategic Product Management

Position Summary:

We are seeking a highly skilled and experienced Manager, Strategic Product Management to own strategic initiatives, including persona workflow & journey mapping, to deliver value aligned to CAQH planned business cases and organization goals. In this role, the Manager will support multiple workstreams, including portfolio ideation, business solution design and high-level architecture, advisory team engagement (leading to proof-of-concept results), business case development, cross functional partner alignment, and performance/growth expansion.

This is a full-time, exempt, remote position.

Base Salary Range: $145,000 - $165,000 annually. 

Specific Responsibilities:

• Support new and existing products; work with cross-functional teams to evaluate and define new products that align with the organizational strategy. 
• Support market research, identification of market problems, solution ideation and development of business cases with return on investments, and design conceptual solutions for existing and new CAQH Solutions. 
• Develop and maintain user persona workflows and solution journey maps.
• Test concepts through engaging and ongoing solution advisory group.
• Cultivate and maintain strong relationships with strategic accounts. 
• Support the strategic components of the product lifecycle from strategic planning to architecture modeling and concept planning for execution hand-off to the Technical Product Management team.
• Support the strategic product roadmap for assigned solutions, including the overall prioritization of product enhancements requested by internal and external stakeholders in alignment with organizational objectives and collaboration with internal functional areas. Roadmaps focus on NLO view at 18-month future state.
• Drive the development, commercialization, growth, maturity, and retirement of assigned new and existing products.
• Measure and report the actual results of the product strategy.
• Evangelize assigned product concepts internally and externally to obtain buy-in and drive industry adoption.
• Support Marketing in the development and implementation of a company-wide go-to-market plan, working with all departments to execute flawlessly.

Skills: 

• Ability to document business, market or product requirements and create functional design specifications for development and execution by the Technical Product Management team.
• Ability to define personas, size market, track competitors and engage advisors.
• Ability to collaborate with Marketing to conduct market research, develop business cases, and design conceptual solutions based on business strategies and market needs.
• Ability to communicate business plans and priorities clearly and concisely with business and technical stakeholders using their primary terminology.
  1. Tech and Operations   
  2. Value Consulting and Provider Engagement
  3. Account Management and Business Development
  4. Finance
• Ability to work collaboratively and effectively across matrix organizations in a fast-paced, entrepreneurial environment.

Experience:

• 3+ years in product development / product management.
• Ability to support product development through engagement with a heavily vendor driven development approach.
• 5+ years managing healthcare technology products.
• Provider data experience highly preferred.

Education:

• Bachelor’s degree required.
• Master’s degree preferred.
• Degrees in healthcare administration, public health, or technology disciplines preferred.

WHO WE ARE

Named one Modern Healthcare’s “Best Places to Work,” CAQH has helped nearly 1,000 health plans, 2.5 million providers, government entities and vendors connect, exchange information, and operate more efficiently. CAQH technology-enabled solutions and its Committee on Operating Rules for Information Exchange (CORE) bring the healthcare industry together to make sharing business information more automated, predictable, and consistent. CAQH Insights researches opportunities to reduce the burden of manual processes in healthcare administration. 

WHAT YOU GET

CAQH recognizes that its most important asset is its growing team of smart, creative, collaborative, forward-thinking and passionate professionals – and that a comprehensive employee benefits package is an important factor for them in choosing where to work. CAQH offers competitive compensation along with an extensive benefits package for all full-time employees, including medical, dental and vision coverage, tuition assistance and a 401k. We offer full-time remote work to all staff from any location and maintain a physical office (with many amenities) in downtown Washington, DC.

CAQH is an equal opportunity employer. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all personnel actions, without regard to race, color, religion, sex, national origin or ancestry, age, marital status, disability, protected veteran status, personal appearance, sexual orientation, gender identity or expression, familial status, family responsibilities, matriculation, political affiliation, genetic information, source of income, place of residence, or any other characteristic protected by law. CAQH will not tolerate any unlawful discrimination and any such conduct is strictly prohibited.

Applicants have rights under the Family Medical Leave Act (FMLA), Equal Employment Opportunity (EEO), and the Employee Polygraph Protection Act (EPPA). If you are interested in applying for employment with CAQH and need an accommodation to apply for a posted position, contact CAQH Human Resources at 202-517-0436.

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