Technology Product Manager (REMOTE) at Chinook Systems

Who is Chinook?

Founded in 2002, Chinook Systems, Inc. is an inter-disciplinary commissioning, cybersecurity, engineering, design/build and maintenance and services firm committed to delivering lifecycle facility solutions. With a focus on mission critical infrastructure, we perform on both new construction and existing building projects. Chinook has strong technology capabilities including 2D design and 3D modeling, construction management, and computerized maintenance management (CMMS). We have cybersecure proprietary commissioning technology, Quicx that holds an Authority to Operate (ATO).

The Work:

As the Technology Product Manager, you will lead technology and application lifecycle solutioning. You will be responsible for leading the Chinook Development Team, ensuring the successful design, development, and deployment of software applications that support both internal operations and client-facing solutions. You will serve as a Subject Matter Expert in DevOps, cloud and on-premises architecture, and application security, overseeing all technical aspects of software product execution.

You will ensure that Chinook’s software solutions align with business needs by gathering and refining technical requirements, prioritizing feature development, and driving software quality. In this role you will oversee the development and integration of applications across Chinook’s Building Automation Technology, CMMS, Facility Management Systems, and Commissioning applications (including QuiCx), ensuring seamless implementation and usability.

In this role you will focus on fostering technical innovation, implementing secure DevOps methodologies, and ensuring that Chinook’s technology stack remains scalable, secure, and efficient. You will work closely with LOB Managers and business stakeholders to integrate customer and internal feedback into product roadmaps.

You will report to the Technology Line of Business Manager and work in partnership with business and technical stakeholders to ensure seamless execution of software development initiatives that support Chinook’s strategic goals.

This position is REMOTE, but you must be able to travel to client sites up to 10% of the time. Due to the location of the majority of our clients, candidates in the Eastern Time Zone of the United States are preferred, especially candidates in the Mid-Atlantic Region.

Key Responsibilities:

Product & Technical Leadership

• Lead Chinook’s Development Team, providing technical direction, mentorship, and oversight to software engineers.
• Oversee the design, development, and deployment of new software solutions and integrations across Chinook’s platforms.
• Ensure the scalability, security, and performance of applications, balancing cloud-based and on-premises solutions.
• Drive technical innovation by researching, selecting, and integrating new technologies that enhance Chinook’s software offerings.
• Establish and enforce coding standards, best practices, and DevOps methodologies to improve software quality and streamline development.

Technology Product Growth & Innovation

• Provide technical insight to the Technology Director and Technology Business Manager, ensuring product capabilities align with market needs and business direction.
• Translate business growth initiatives into product roadmaps, ensuring software solutions support both client requirements and internal operations.
• Collaborate with leadership to evaluate and prioritize emerging technologies, assessing feasibility and development impact.
• Work with the Technology Business Manager to evaluate the technical viability and scalability of new service offerings, ensuring smooth integration into Chinook’s technology ecosystem.
• Contribute to proposal development, assisting in the creation of technical solution frameworks that align with business objectives.
• Provide feedback on product and technology trends, identifying opportunities for innovation, process improvements, and efficiency gains.

Software Development & Implementation

• Lead the design, architecture, and implementation of software solutions, ensuring performance, security, and scalability.
• Gather and refine technical requirements, working closely with stakeholders to align business needs with development priorities.
• Manage the full work product lifecycle, overseeing solutioning, implementation, and ongoing iterative improvements.
• Evaluate and integrate new technologies, automation tools, and security best practices to enhance development capabilities.
• Implement and enforce DevOps best practices, including CI/CD pipelines, infrastructure automation, and cloud security.
• Maintain and oversee cybersecurity protocols for both internal and client-facing applications.
• Demonstrate your strong leadership and mentorship skills, with a focus on guiding developers, fostering technical excellence, and driving product innovation.
• Drive software development initiatives, including architecture, security, and performance optimization.
• Share your expertise in DevOps methodologies, including experience with CI/CD pipelines, cloud infrastructure, and automation tools.
• Use your deep knowledge of cybersecurity principles, including secure coding practices, compliance frameworks, and risk mitigation strategies.
• Employ your strong analytical and problem-solving abilities, with a focus on technical challenges and product scalability.
• Handle Product Roadmaps & Lifecycle Management, ensuring efficient development, iteration, and release of software solutions.
• Participate in Stakeholder Collaboration & Requirements Gathering, working with executives, business managers, and development teams to refine product vision and technical needs.
• Perform other duties as assigned.

Minimum Qualifications:

• Must have a Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related technical field and at least 10 years of IT experience. A High School Diploma and an additional 5 years of directly related experience may be considered in lieu of a degree.
• Must have at least 4 years of experience managing client facing application development activities.
• Requires proven experience in software development for building automation, facility management, and critical infrastructure.
• DevOps Experience – Must have hands-on experience in software development and have progressed into a leadership role overseeing DevOps processes and development teams.
• Client-Facing Development – Must have experience working directly with external clients and stakeholders, focusing on requirements gathering, bug reporting, and technical solutioning.
• Technology Awareness – Must have a strong foundational understanding of IoT, smart devices, and emerging technologies, with the ability to assess, integrate, and optimize technical solutions.
• Management & Leadership – Must have supervisory experience managing software development teams, with expertise in SCRUM methodologies and agile project management.
• Project Scoping & Technical Vetting – Must be proficient in level of effort (LOE) estimation and have a deep understanding of software architectures, security, and development technologies to assess and approve technical solutions.
• Software Architecture & Security Expertise – Must have experience designing and securing software solutions, ensuring scalability, risk mitigation, and compliance with security frameworks.
• Product Lifecycle Management – Must have experience in iterative product development, software release cycles, and managing the full work product lifecycle.

Citizenship/Clearance Requirements:

• Applicants for employment must be U.S. Citizens and must be able to obtain and maintain up to a Top Secret clearance due to our customer requirements and the nature of the work that we do.

Preferred Qualifications:

• Advanced IoT Development Experience – Strong preference for candidates with direct experience designing, developing, or integrating IoT-based solutions in smart devices, automation platforms, or industrial control systems.
• Advanced Software Architecture & Scalability Expertise – Experience designing highly scalable, multi-tenant cloud solutions, particularly for mission-critical applications in automation or facility management.
• Advanced Cybersecurity & Compliance Expertise – In-depth knowledge of secure coding standards, vulnerability management, and regulatory compliance frameworks (e.g., NIST, ISO 27001, CMMC) beyond the minimum security requirements.
• Proposal & RFP/RFI Technical Leadership – Experience leading technical proposal development, including solution architecture documentation, security compliance frameworks, and proof-of-concept development for client proposals.
• Master’s Degree in Computer Science, Software Engineering, or Technology Management.
• AWS Certified Solutions Architect or Microsoft Certified: Azure Solutions Architect Expert or Google Professional Cloud Architect
• Certified Scrum Product Owner (CSPO) or Scrum Master (CSM)
• Certified Secure Software Lifecycle Professional (CSSLP)
• Certified Information Systems Security Professional (CISSP)

Physical Considerations:

• Must be able to walk construction sites with uneven surfaces, carry up to 25 lbs., climb stairs and ladders, and work both indoors and outdoors in severe weather conditions, and in dust generating environments.
• Must be able to crawl to get to wherever a problem is so that you can see it for yourself.
• Applicants must be able to wear Personal Protective Equipment (PPE) where required.

Equal Employment Opportunity Statement:

Chinook Systems Inc. is an Equal Opportunity Employer. We do not discriminate against anyone because of their differences, such as age, disability, ethnicity, religion, national origin, gender, gender identity and expression, or sexual orientation.

Chinook is committed to providing veteran employment opportunities to our service men and women.