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Work From Home Reservation Specialist

fully flexible
Remote: 
Full Remote
Contract: 

Offer summary

Qualifications:

No experience necessary, Willing to learn travel booking software, Strong knowledge of travel destinations, Excellent communication and customer service skills.

Key responsabilities:

  • Assist clients in planning travel arrangements
  • Provide expert advice on travel options

Away From Home Travels logo
Away From Home Travels Startup https://awayfromhometravels.com/
11 - 50 Employees
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Job description

Work From Home Reservation Specialist!
We are a leading travel agency specializing in providing exceptional travel experiences to clients worldwide. We are dedicated to delivering personalized and high-quality travel services tailored to meet the unique needs of our clientele.

Position Overview: We are seeking a motivated and experienced Travel Professional to join our team remotely. The ideal candidate will have a passion for travel, excellent customer service skills. This position offers the opportunity to work from home while assisting clients in planning and organizing their travel itineraries.

Responsibilities:

  • Assist clients in planning and booking travel arrangements including flights, accommodations, transportation, tours, and activities.
  • Provide expert advice on destinations, travel options, and travel packages based on clients' preferences and budget.
  • Communicate effectively with clients through phone, email, and other communication channels to understand their needs and preferences.
  • Research and stay updated on travel trends, destinations, and industry updates to provide the most relevant information to clients.
  • Manage reservations, changes, cancellations, and other travel-related inquiries promptly and efficiently.
  • Ensure high levels of customer satisfaction by offering personalized service and attention to detail.
  • Collaborate with travel partners and suppliers to negotiate deals, discounts, and special offers for clients.

Qualifications:

  • No experience necessary
  • Willing to become proficient in using travel booking platforms and software.
  • Develop a strong knowledge of domestic and international travel destinations, airlines, hotels, and travel regulations.
  • Excellent communication and customer service skills.
  • Ability to work independently, prioritize tasks, and manage time effectively.
  • Detail-oriented with strong organizational skills.

Benefits:

  • Remote work opportunity with flexible hours.
  • Competitive salary/commission structure.
  • Opportunities for professional development and growth within the company.
  • Access to industry discounts and travel perks.
Important Notice: Please ensure to check your junk or spam folders, as sometimes emails can be filtered there. If you don’t see a response from us in your inbox within a couple of days, please check these folders and mark our emails as “Not Spam” to avoid missing any important information.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Organizational Skills
  • Communication
  • Negotiation
  • Time Management
  • Detail Oriented

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