Job description

Role

As the Chief Medical Officer at SmarterDx, you will drive customer success by leveraging your deep medical expertise (MD) to support, educate, and guide our healthcare clients in utilizing our state-of-the-art Revenue Cycle Management (RCM) technology solutions. You will act as a trusted advisor, ensuring that clients fully maximize the benefits of our platform. Your role will also involve building and leading a team of clinical experts to serve as resources for prospective customers, clients, internal stakeholders, and others as SmarterDx continues to expand.

SmarterDx builds clinical AI that empowers hospitals to achieve 100% chart accuracy for revenue integrity. Our solution helps hospitals tell the most accurate and complete story of the patient and the care that was delivered, which helps them recover millions in earned revenue and improve quality of care scores. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at smarterdx.com/careers.

**This role is fully remote within the US**

What You’ll Do

Partner with Growth to articulate the value of CDI solutions during client presentations, demos, and RFPs.
Hire, Train, and Manage a team of other SMEs in Hospital RCM operations to serve as external and internal resources and sources of truth.
Speak at industry conferences, share success stories, and make an impact in the CDI community.
Contribute to blog posts, whitepapers, and webinars that showcase SmarterDx’s expertise and industry leadership.
Keep a pulse on the latest regulations, payer requirements, and CDI trends to ensure we’re always one step ahead.
Help hospitals and health systems understand how AI-powered CDI can improve documentation, boost revenue, and drive quality care.
Work closely with Customer Success to refine documentation workflows and help clients maximize their CDI programs, including training client stakeholders on CDI best practices, coding updates, and regulatory requirements.

What You Bring

Clinical Expertise: MD, you understand patient care and the clinical nuances of CDI.
CDI Experience: 5+ years in clinical documentation improvement leadership, hospital CDI, HIM, and/or RCM programs.
Deep familiarity with ICD-10, HCC coding, Medicare guidelines, and payer documentation requirements.
Proven ability to engage with prospects and clients, translating clinical concepts into business impact.
You can distill complex CDI topics into clear, compelling messaging for both clinical and non-clinical audiences.
You’re excited about the role AI can play in transforming CDI and revenue cycle management.

Nice To Haves

Experience running hospital-based clinical documentation programs at a large health system (50,000 discharges or more)
Strong analytical skills and ability to interpret healthcare data and trends.