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alpitronic develops power electronics devices and testing solutions in the automotive and industrial sector with particular emphasis on e-mobility: from prototype development to small batch production, from hardware to software and mechanical engineering.
The hypercharger by alpitronic has become the company´s flagship product and a remarkable reference in the DC charging segment for electric vehicles.
Refer to our website to find out more about the hypercharger: https://www.hypercharger.it/
As a Field Service Manager Northern Europe (m/f/d) you will lead and manage a team of Field Service Technicians.
You develope, improve and motivate the organization to deliver best service customers would expect, making it the best place to work and targeting growth, efficiency and margin.
Your Responsabilities
Lead and develop a team of Field Service Technicians and provide ongoing coaching and guidance
Drive business results by effectively managing customer relationships in the Northern Europe region
Structure the countries and areas to become best in class in regard to customers satisfaction, employees engagement, growth and profitability
Collaborate with internal teams to ensure customer needs are met and exceeded
Identify opportunities for process and implement improvements
Promote a safe working environment and ensure compliance with the HSE policies and procedures and the alpitronic Quality Management System
Your Qualifications & Skills
Bachelor’s degree in Electrical Engineering or similiar
Strong leadership skills and proven track record of developing teams
At least 4 years of experience of leading a team of Field Service Technicians
Solid experience in managing customer relationships
Well organized, structured work ethic and strong communication skills
Willingness to travel
Fluent in English an additional languague (e.g. Swedish, Norwegian, Danish or Dutch is an advantage)
OUR COMMITMENT
Innovative work environment in a young, dynamic team
High-tech projects in the future-proof sector of e-mobility
Opportunities for advancement in a growing company
A wide range of further training opportunities
Attractive bonus system and performance-related pay
Additional company benefits
WHY ALPITRONIC
Together with our customers, we are driving the world towards sustainable mobility – with cutting-edge technology, we inspire with the most innovative and reliable solutions. With our roots in South Tyrol, we are market and innovation leaders and set the future charging infrastructure standards from our locations in Bolzano/Bozen, Bergamo, Bologna, Munich and Charlotte (USA).
WHAT MAKES WORKING FOR US SPECIAL
We are excited to meet individuals who are enthusiastic about making things happen, take personal responsibility and appreciate seeing the direct results of their work in the final product. We are a fast-growing company and offer our top teams a diverse and challenging range of tasks in a respectful corporate culture. Your contributions matter, are appreciated and have a significant impact! Join us and be part of our team!
Required profile
Experience
Level of experience:Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.