Job description

Responsibilities

Create quality measurements to track improvement in efficiency and accuracy

Develop quality assurance standards and company processes

Adhere to company quality and process standards

Ensure Cyberbackers meet expectations and demand

Create reports documenting errors and issues for fixing

Ensure that all cashflow are tracked and counter-checked before payout

Respond to inquiries during and after the payout

Help the team in addressing disputes

Create a process that will possibly minimize or eliminate discrepancies

Requirements

Sharp attention to detail

Strong analytical and problem-solving skills

Meticulous and diligent attributes

Great team player with the ability to work with minimal supervision

Must have audit experience

Knowledge of Bookkeeping and Accounting

General Requirements

Good command of the English language

Must be 18 years of age and above

A headset with a noise-canceling feature and a high-definition webcam

Device Specification

Intel core i3 (6th to 12th gen), i5, i7 or AMD equivalent is highly required

Windows or Mac is acceptable

At least 8GB of RAM with 60 GB of free hard disk space available

Network Requirements

10 Mbps DSL/Fiber Internet connection (USB sticks, signal-based & wireless connections are not allowed)

Required profile