Consultant, Digital, IMG

Who We Are:

IMG’s digital team provides Consultancy and Agency services to accelerate the digital performance of the biggest names in sport. We create and execute strategy, produce engaging content, improve the use of social media and can help you deliver against your wider business objectives. We build teams and select the best technology partners to improve the way digital is used to engage and inspire fans, build brand profile and generate revenue.

Endeavor is a global sports and entertainment company, home to many of the world’s most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE.

Key Responsibilities and Accountabilities

• Creation of digital strategies based on solid analysis that transform sports organisations
• Determining and clarifying a range of strategic and operational problems via consultation (e.g. running interviews, leading workshops)
• Analysing and interpreting research and data to detect trends and create strategic and operational recommendations
• Identification of revenue growth, customer acquisition and retention opportunities for IMG clients and delivery of relevant recommendations
• Business modelling, growth projections and financial planning
• Writing client-facing reports and presenting key findings to senior management
• Resource planning, project management and milestone tracking
• Contributing to business development of new and existing clients; including responding to RFPs and competitive tender processes, proposal writing and business modelling
• Building and nurturing relationships with key stakeholders across the sports industry, identifying opportunities, developing creative solutions to complex problems, responding to competitive tenders and writing proposals
• Understanding the latest digital trends, and reporting this back to the wider team and clients
• Working with all other personnel to develop and achieve the company’s overall strategic goals
• Being an ambassador for IMG and maintaining a professional approach at all times
• Other work as part of the scope of your responsibilities

Knowledge and Experience

• Digital platforms & products (architecture, design, development, management, UI/UX, D2C streaming products)
• Martech platforms (devising and/or implementation of marketing automation programs and campaigns)
• Data & CRM (contact strategy and/or implementation, customer acquisition and retention, subscription marketing, direct response marketing)
• Digital innovation and technologies
• Digital strategy & transformation (design and/or implementation)
• Experience leading parts, or all, of an organisation’s digital operations

• Technically savvy and passionate about the latest digital trends and developments.
• A keen understanding of digital marketing technologies and crucially, the ability to communicate the rationale and outputs of those tools to non-technical people
• Excellent analytical and problem-solving skills. That means being able to parse the 2% of insight signals from the 98% of noise in the data. Experience using analytics platforms (eg Google, Meta, X, Tableau)
• Experience working in other markets specifically within Europe, the US and Asi​a
• Excellent client-facing skills or experience of working with a wide range of senior stakeholders within an organization
• Comfortable under pressure (presenting, running workshops, giving clients feedback etc.)  ability to meet fixed deadlines (both internal and client)
• Comfortable with M365 suite of software, in particular advanced user of Excel and Powerpoint

Skills and Abilities

• Highly literate and numerate
• Great presentation skills – both written and oral
• Excellent administrative and organisational skills with the ability to prioritise, manage budgets and meet tight deadlines
• Experience of leading / managing teams
• Demonstrable ability to learn new skills with a readiness to share those skills among other members of the team
• Strong initiative with a 'can do' attitude and willingness to be flexible in approach to achieve desired outcomes
• Enthusiasm for the opportunities presented by digital technology
• A commitment to continual professional development of oneself and others
• Customer or client-focused approach
• A passion for digital culture and sport

Desirable Skills

• Formal project management skills and understanding of agile methodology
• Language skills
• Background in tech/development

Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world’s diverse voices.  

Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.