Digital Client Strategy Consultant

At EyeCarePro, we are a leading digital marketing agency that specializes in helping eyecare professionals grow their practices through cutting-edge digital marketing solutions. Were committed to driving success for our clients by providing innovative strategies and exceptional service. Our team is passionate about delivering impactful results for the eyecare industry, and were looking for a skilled Digital Client Strategist to join our dynamic, remote team.

About the Role:

As a Digital Client Strategy Strategist at EyeCarePro, you will be at the forefront of crafting and optimizing digital strategies to help our eyecare clients reach their business objectives. Youll collaborate with internal teams to ensure smooth strategy execution and help foster lasting client relationships that result in measurable outcomes. This role is perfect for someone with a strategic mindset, a deep understanding of digital marketing, and a passion for making a difference in the eyecare field.

Key Responsibilities:

• Digital Strategy Development: Design and implement tailored, data-driven digital strategies that drive growth, increase patient engagement, and help our eyecare clients achieve long-term success.
• Client Relationship Management: Serve as the main point of contact for assigned clients, managing relationships to ensure their needs are met and delivering proactive solutions that exceed expectations.
• Cross-Functional Collaboration: Work with internal teams including SEO, content, design, and development to ensure seamless execution of strategies that align with client objectives.
• Performance Monitoring & Optimization: Track and analyze client performance data (Google Analytics, CRM tools, etc.), and continuously optimize strategies based on insights, trends, and client feedback.
• Project Management: Manage client projects from inception to completion, ensuring high-quality deliverables are met on time and within scope.
• Client Presentations & Reporting: Prepare and deliver strategic reports and performance updates to clients, offering actionable insights and recommendations to enhance client success.
• Innovation & Strategy Growth: Identify opportunities for growth within existing accounts, suggesting new initiatives and strategies that drive ongoing success and expand client satisfaction.

Key Skills and Experience:

• Client Strategy Development: Experience designing and optimizing digital strategies that align with client business goals, particularly in the digital marketing space.
• Relationship Management: Proven ability to build and maintain strong client relationships, ensuring exceptional service and results.
• Data-Driven Decision Making: Familiarity with digital tools such as Google Analytics and CRM systems, using data to refine strategies and optimize client performance.
• Project Management: Experience managing multiple projects simultaneously, ensuring on-time delivery and client satisfaction.
• Digital Marketing Expertise: Deep understanding of digital marketing tactics including SEO, PPC, social media, and content marketing, with a focus on the healthcare or medical field a plus.
• Cross-Functional Collaboration: Proven ability to work with diverse teams to deliver integrated marketing solutions that exceed client expectations.
• Adaptability & Problem-Solving: Ability to pivot strategies as client needs evolve and tackle challenges with creative, data-driven solutions.

Soft Skills:

• Communication: Strong verbal and written communication skills, with the ability to clearly explain strategies, data insights, and recommendations to clients.
• Problem-Solving: Strong critical thinking skills with the ability to offer innovative, actionable solutions to client challenges.
• Team Player: Collaborative mindset, focused on contributing to collective success and fostering a positive team environment.
• Leadership Potential: Ability to demonstrate leadership qualities within client accounts and when collaborating with internal teams.

Experience:

• 3-5 years of experience in a client-facing role, preferably in digital marketing, advertising, or agency settings, with a focus on healthcare, medical, or professional services.
• Proven experience managing client relationships, developing digital strategies, and utilizing performance data for optimization.
• Familiarity with tools for performance analysis, including Google Analytics, SEO platforms, and CRM systems.
• Experience working with clients in the healthcare or eyecare industry is a plus.

Specific Requirements:

• All work is remote, you can work from wherever you want.
• You are required to provide your own:
  • Computer, monitors, etc.
  • Quiet workspace.
  • Stable high-speed internet.
  • Load-shedding equipment.

Benefits:

• Competitive salary and paid time off allowances.
• Opportunities for professional growth and development in a fast-growing and scaling business.
• Opportunity to actively contribute to the further growth of the organization.
• A supportive and collaborative work environment with a focus on continuous learning and improvement.
• Flexible working arrangements as the company is virtual.

Why Join EyeCarePro?

At EyeCarePro, were not just about digital marketing were about making a real difference in the lives of eyecare professionals and their patients. If youre looking to join a passionate, driven team thats making waves in the digital marketing space for eyecare professionals, this is the perfect opportunity for you.

Apply today and be part of a company that values creativity, innovation, and client success!