Job description

Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California. Level AI revolutionizes customer engagement by transforming contact centers into strategic assets. Our AI-native platform leverages advanced technologies such as Large Language Models to extract deep insights from customer interactions. By providing actionable intelligence, Level AI empowers organizations to enhance customer experience and drive growth. Consistently updated with the latest AI innovations, Level AI stands as the most adaptive and forward-thinking solution in the industry.

As a critical member of the team, your work will be cutting-edge technologies and will play a high-impact role in shaping the future of AI-driven enterprise applications. You will directly work with people who've worked at Amazon, Facebook, Google, and other technology companies in the world. With Level AI, you will get to have fun, learn new things, and grow along with us.

Key Responsibilities

Delivering polished, in depth product demos to prospects

Leading product evaluations, demonstrating attainment of success criteria for prospects

Working cross functionally, with engineering to influence product roadmap, features, and reporting bugs

Use deep product knowledge, and general tech understanding, to be consultative and devise solutions to customer problems

Be able to explain complex data analytics and AI topics to laypeople

Empower prospect employees to champion and advocate for our solution

Qualifications

7+ years of experience in an enterprise environment with Sales Engineering, Consulting, or other technical customer-facing roles

Strong understanding of SaaS solutions and web app fundamentals

Strong business acumen, and polished presentation skills, with an aptitude for explaining complex technical concepts to laypeople

Experience with data analytics tools and methodologies