Infield Support Technician DACH region

FieldBee is a Dutch company that develops innovative automation products for farmers worldwide. Our mission is to help farmers increase their productivity and have an easier life while assisting in their transition to more sustainable agriculture. We achieve that by making tractor automation accessible to all farmers.

The company designs and manufactures tractor guidance systems: precise navigation and automated steering. Our products are developed using the latest technologies, making them more affordable for small and midsized farmers, while maintaining the highest quality and reliability. FieldBee is gradually increasing its product offering towards the full automation of various agricultural machines.

Our products are sold in more than 60 countries, led by Germany and the DACH region, while sales are growing very rapidly. Join our ambitious team, in this pivotal moment in the worlds AgriTech, as we grow to be one of the key players in this fascinating industry.

Position Overview:

We are seeking a dedicated Infield Support Technician to join our team in the DACH region (Germany, Switzerland, and Austria). This role involves installing, training, providing technical support, and ensuring customer success for our FieldBee systems among dealers and end-users. The candidate must be Mother Tongue  in German and fluent in English, possess experience in GNSS and guidance solutions within digital agriculture, and (preferred) have an agronomic background.

Key Responsibilities:

    •         Installation: Install and configure FieldBee GNSS and guidance systems on various agricultural machinery (mainly tractor and combine harvesters), ensuring optimal performance.

    •         Training: Conduct comprehensive training sessions for dealers and end-users, enabling them to effectively operate and maintain our systems.

    •         Technical Support: Provide timely on-site and remote technical assistance to address and resolve system issues, ensuring minimal downtime for users.

    •         Customer Success: Collaborate closely with customers to understand their needs, ensuring they achieve maximum value from our solutions.

    •         Feedback Loop: Communicate customer feedback to the product development team to drive continuous improvement of our offerings.

Location of work: South Germany

Qualifications:

    •         Language Proficiency: Mother Tonge German and fluent in English, both written and spoken.

    •         Experience: Proven experience in GNSS and guidance solutions within the digital agriculture sector.

    •         Preferred Agronomic Background: Educational background in agronomy or related field is highly desirable.

    •         Technical Skills: Strong understanding of precision farming technologies and their applications, as well as installation on agriculture machinery.

    •         Communication Skills: Excellent interpersonal and communication skills, with the ability to convey complex technical information clearly.

    •         Problem-Solving: Demonstrated ability to troubleshoot and resolve technical issues efficiently.

Type of Employment 

Permanent, Full-time (or under Consultant agreement)

Company of Employment 

eFarmer BV – Amstelveen, The Netherlands

Reporting Structure

Reports to the Head of Customer Success 

Travel Requirements

This role requires frequent travel within the DACH region, with occasional travel to other countries, as necessary.

What we offer

• Chance to win in your market and work with leaders of the industry
• Work at a fast-growing, dynamic company
• Strong social and ecological mission: we help farmers, we help the environment
• Competitive salary
• Flexible working hours
• Remote work.