Associate Manager Content Configuration

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.   

WHO WE ARE:  

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.   

Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.  

We have a flock of more than 1,800 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.  

If working in a fast-paced, rapidly evolving company that is transforming one of the world’s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join “The Flock”!  

To learn more about us, visit www.duckcreek.com and follow us on our social channels for the latest information – LinkedIn and Twitter. 

Title: Associate Manager Content Configuration

WHAT YOU’LL DO:

The Content Engineer I configures content solutions for P&C core systems processing for moderate complexity Agile stories and may create or assist in the creation of a conceptual design/architecture for small scale configurations solutions using the Duck Creek toolset. Reads and interprets rules and requirements from standard organizations and converts them into configuration requirements.

• Configures content solutions for low to moderate complexity Agile stories with some direction from a more senior content engineer

• Reads and interprets moderate complexity rules and requirements from standards organizations like ISO, NCCI, AAIS, etc., converting these into configuration requirements

• Debugs and resolves moderate complexity configuration bugs or issues with some direction from more senior content engineers, making sure to find the real root cause and provides a fix without collateral damage

• Writes automated unit and integration-level tests with direction from other team members

• Follows development standards and effectively demonstrate content solutions to other developers in code reviews.  Performs code reviews on moderate to complex upgrades

• Performs basic source code management tasks at the direction of more senior content engineers

• Performs other related duties and activities as required.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

WHAT YOU’VE DONE: 

Education and Work Experience:

• Bachelor of Science; or higher education level, or its foreign equivalent, preferred in Mathematics, Computer Information Sciences or Business; related work experience can be substituted for educational requirement

• Total Work Experience:  6 years minimum, 10+ years (software development) preferred

• Product Experience: 4 years minimum, 6+ years preferred

• Domain Experience: 4 years minimum, 6+ years preferred

Specialized Knowledge, Skills, and/or Abilities:

Expert in:

• XML Document Design

• Knowledge of Property & Casualty Insurance Lines of Business (Commercial Auto, General Liability, etc.)

• Expert in at least 1 Line of Business

• Use Analytical thinking to break down and work through situations or problems

Proficient in:

• XSLT Document Design

• XPath Querying

• Writing high-performance code

• Insurance Domain Knowledge

• Utilize Content Development Standards & Best Practices

• Technical Writing skills

• Ability to estimate coding efforts

• Source Code Management

• Knowledge of Relational Database Designs

• Understanding of Agile Methodology

• Ability to apply Root Cause Analysis during the development cycle

• Ability to manage time to effectively meet deadlines

• Ability to operate independently with some guidance

• Ability to communicate well within a team environment

• Ability to communicate effectively with Customers

• Ability to use and/or configure:

• EXAMPLE Express®

• EXAMPLE Server®

• EXAMPLE Author®

• EXAMPLE TransACT®

• EXAMPLE Forms™

• EXAMPLE UserAdmin™

• EXAMPLE Platform Features and Extensions

• EXAMPLE Testing Tools, Utilities and Skills

Other Requirements:

• Travel: 0-10%

• Work Authorization: Legally authorized to work in the country of the job location

WHAT WE STAND FOR:  

Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team-oriented approach is at the core of how we operate and continuously improves our products, services, and systems.  As such, Duck Creek is committed to providing equal opportunity to all employees and applicants – to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status.  

We strive to be an example to the world of inclusion, diversity, and equity in all things – where employees are free to be their authentic selves in the workplace and in the communities in which we live. We believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values: We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead.

To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit: https://www.duckcreek.com/life-at-duck-creek/. 

Please let us know if you encounter accessibility barriers with our web content by sending an email to accessibility@duckcreek.com. 

Duck Creek Technologies does not accept, nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes.  

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