Solution Consultant

Overview 

Smartling was founded 14 years ago to make localization and translation seamless. Today, Smartling is profitable and backed by Battery Ventures, a global technology-focused investment firm, supporting company growth and expanding our market share and leadership position. We are the only cloud-based, AI-enabled translation platform that combines a Neural Machine Translation Hub and professional language services empowering teams to collaborate in real-time to create experiences customers love.

Smartling is seeking a talented, motivated and tech-savvy Solution Consultant (Sales Engineer). This person would work as part of the Sales team to surpass our revenue goals by driving the successful adoption of Smartling solutions while building great customer relationships. In addition, the Solution Consultant would contribute to tools and process improvements, as well as play a key role in account management and overall customer satisfaction and growth.

You Will

• Support Enterprise and Mid-Market Sales representatives to meet revenue goals
• Create custom demonstrations based on customer needs
• Demonstrate Smartling solutions
• Manage pilot implementations with proven project management skills
• Work with internal resources to solve customer issues
• Build and sustain great customer relationships
• Work with clients to identify businesses beyond the initial pilot phase
• Provide customer support as needed
• Develop new tools and process improvements
• Contribute new feature requests and be a conduit for customer feedback

You Have

• 3+ years of technical sales within a SaaS or internet technology company
• Comfortable with website technology, such as HTML/CSS, XML, JavaScript, etc
• Proficient with CMS systems and website creation
• Experience with databases and restful API integrations
• Relevant work with SaaS/Hosted Solutions strongly preferred
• Experience with mobile application development is a plus
• Practiced Solution Selling or equivalent

You are

• Results-focused. Center on professional and personal growth
• Enthusiastic. A fun and energetic co-worker
• An analytical thinker. “If there is a problem, I have a solution” attitude
• Strategic. Translates high level strategies into practical implementation strategies
• A Leader. Proactive and will use excellent judgment when dealing with issues
• Customer-focused. Passionate for client success at all times
• Detail-oriented. Supremely well organized with attention to detail
• A Team Player.  Ability to work effectively and cross-functionally within all levels of management, both internally and externally

You Will Enjoy

• Freedom 🏡- we are remote-first
• Growth - an opportunity to learn and advance your career
• Wealth 💰 - we offer a competitive salary 
• Wellness - Health insurance and pension plan, depening on location
• Balance - flexible PTO + bank holidays, depending on location
• Culture 🤝- an energetic, value-driven, and fun culture and team spirit
• Bonus - employee referral programs and Apple equipment

Smartling is proud to be an equal-opportunity employer. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, skills, and experiences.

*To work from home, you must have a strong internet connection, a quiet space, and a professional (distraction and clutter-free) background.