Career Opportunities: Resilience Expert GIM (65912)

Allianz Services is part of Allianz Group, one of the world's leading insurers and asset managers and has succeeded in becoming one individual business segment by combining various businesses from different parent companies. Allianz Services is running service delivery operations in Romania, India, Mauritius and Morocco as well as is operating Consulting hubs in Germany, USA, Italy, France and Singapore with almost 7000 colleagues globally.

Allianz Services Romania has a key role in the transformation of the Group by improving operations and creating a superior experience for customers, offering actuarial, financial, IT, HR and governance services. Our team counts over 1400 passionate professionals whose main assets are the expertise and top qualifications, combined with multilingual skills, ranging from English, German, French and Italian, to Portuguese, Spanish and Romanian.  

At Allianz Services Romania, we aim to attract best talents and create an inspiring environment for our people to develop, while unceasingly caring for our community and for shaping a better future together!

Job role

The GIM Expert is responsible for supporting the Operational Resilience Manager in implementing the Global Incident Management process on a global level, but is also supporting the incident (IT and non-IT) management process.
 

What you will do

• Global Incident Management Governance: as the GIM expert part of the Global Protection & Resilience team, you will be supporting the Operational Resilience Manager
• Offer a unique mix of consultancy & operational services for Global Incident Management offered to clients globally
• Ensure internal regulatory compliance on incident management process implementation and execution, and annual training delivery.
• Ensure proper coordination and communication between the converging P&R domains (GIM, BCM, CM etc.)
• Analysis and consolidation of the implementation progress in Allianz Services hubs for Global Incident Management.
• Support the incident monitorization, identification, classification, and coordination.
• Coordinate quarterly the Operational Threat Assessment for all Allianz Services locations, compile the data on the global level, and report the results to Allianz Group.
• Prepare, revise, and maintain relevant documentation for the Global Incident Management process.
• Support the development of risk awareness campaigns (training material, infographics, etc.)

What you bring

• University degree
• Proven experience in incident management, crisis response, or a similar role
• Familiarity with DORA regulations and requirements would be a plus.
• Strong understanding of incident response protocols.
• Ideally holder of recognized qualification and certification in Protection & Resilience
• Ability to analyze data and extrapolate relevant information, identify problem root causes and think creatively for solutions
• Entrepreneurial with strong collaboration skills
• Strong customer service orientation
• Ability to deliver high-quality results and takes ownership of initiatives
• Technical understanding of IT tools
• Proficiency with MS Office – especially MS Word, Excel, PowerPoint
• Fluent English is necessary, knowledge of German or other languages is a plus

You have 

• Ability to set priorities and work to tight deadlines
• Good level of self-organization, strong ability to work under pressure
• Self-motivated, proactive and customer-centric working style
• Well-developed social skills and cross-cultural experience (ability to operate within a global team environment / work within global virtual teams)
• Strong coordination and communication abilities

What we offer

Come to the Allianz side! We have attractive compensation and incentives:

• Fixed salary compensation along with fixed benefits.
• Flexible benefits that can be individually customized, so that they best suit your needs.

Fixed Benefits - We place people at the core of what we do, this is why we are committed to your personal wellbeing and professional growth.

• Additional vacation days (work tenure, Allianz tenure, special events, Paid day for child medical check-up)
• Rewards and Recognition Program (Team Excellence Award, Anniversary Awards, Above & Beyond Awards, Thank you for your contribution!)
• Complete training curricula available (tailored courses): International Certifications (Agile, Lean Six Sigma, Prince, ITIL, IFOA, ACCA, IACCM etc.), Comprehensive Leadership Programs, LinkedIn Learning, German Language Courses for any level
• All you can read with Bookster
• Share Purchase Plan
• Allowances for special events (Birth Allowance, Losing a Family Member)
• Flexible working environment (work from home, hybrid)

FlexiBenefits - We care about the performance of our employees and we know it can only be reached by ensuring your proper work-life balance: Medical services , Private pension, Internal Tourism, Meal Tickets and many other benefits of your choice.

The personal information that you may provide to us (including sensitive information) may be provided to Hiring Managers for the purposes of assessing your suitability as a candidate.

Only suitable candidates will be contacted. All applications will be treated with confidentiality.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams

and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.

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