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Operations & Supply Chain Lead (all)

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Senior (5-10 years)
Work from: 
Europe

Offer summary

Qualifications:

Experience in strategic operations role., Deep knowledge of product and logistics., Expertise in quality assurance within jewelry sector., Project management skills for cross-functional initiatives..

Key responsabilities:

  • Oversee forecasting, stock management, and analysis.
  • Manage fulfillment partner and logistics processes.

BRUNA The Label logo
BRUNA The Label Startup https://brunathelabel.com
11 - 50 Employees
About BRUNA The Label
We create high quality and responsibly made jewelry to make every look outstanding & conscious – This is BRUNA 🤍 With BRUNA we have a mission - not a simple one, but ambitious and inspiring enough to make you an expert in your craft. We aim to not only make every look special but to contribute to a world where jewelry has a positive impact on our ecosystem. Feeling inspired? Become part of team BRUNA and join our mission, let’s walk this path together. We can’t wait to meet you! But let's get back to the beginning … Everything started with the chance discovery of rare Keshi pearls on the island of Tahiti. These treasures are considered a by-product in pearl farming’s search for perfection, which sparked a unique idea in our founder. Since then, we’ve strived to embrace nature’s beauty and diversity in our one-of-a-kind jewelry. With our collections, we focus on style, premium quality and longevity. Every piece is designed by our founder Helena herself and handcrafted by experts using only the highest-quality materials. Genuine pearls and natural gemstones - all unique in shape & colour, 18k gold vermeil and 925 sterling silver. We are serious about making a change. For us, style should never come at the expense of the people producing it or the planet we call our home. Not only are all our materials ethically sourced and mainly recycled, but we also support social causes and environmental efforts to protect Mother Nature. The BRUNA customers are our heroines - the same applies to our team. We don’t want to just write about us, we want to hero anyone interested in joining us. Meaning we can emphasize the opportunity and impact someone can have within BRUNA. Fine jewelry made responsibly 🌿
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Job description

ABOUT THE ROLE
At BRUNA, we’re all about high-quality jewelry. As our next Operations Expert, you’ll ensure our products and processes exceed customer expectations. You’ll champion quality assurance, optimize supply chain and logistics, and embed efficiency into our culture while keeping operations smooth with internal and external stakeholders. 
YOUR RESPONSIBILITIES
  • Supplier and Producer Management: Oversee forecasting and stock management, analyze and identify problem solutions.
  • Warehouse and Logistics Management: Manage our fulfilment partner and all logistics processes, including international shipping, distribution, import, and customs, with a strong focus on the jewelry industry.
  • Quality Management: Ensure product quality standards are met consistently across all products, leveraging your expertise in quality assurance within the jewelry sector.
  • Product Management and Development: Work closely with the designer to develop and implement new products, ensuring they meet our quality standards.
  • Supplier and Producer Sourcing: Find, evaluate, and maintain positive relationships with new and current suppliers and producers, ensuring quality and compliance with industry standards.
  • Compliance Monitoring: Ensure compliance with local and country-specific laws and regulations, including import, export, hallmarks, materials, and packaging reports, particularly within the jewelry sector.
  • Cross-department Collaboration: Work with marketing, sales, and other teams to continuously enhance customer experience based on feedback and needs.
  • Customer Journey Improvement: Collaborate with various teams to optimize the customer journey and ensure a seamless shopping experience.
  • Process & System Optimization: Identify and implement best practices, improve processes and systems that have enterprise-wide impact, ensuring efficiency in the supply chain and logistics.
  • Product Availability & Delivery: Ensure product availability, monitor delivery performance, and dispatch operations to meet targets, maintaining high quality and on-time delivery.
  • Resource Management: Manage resources effectively to ensure successful business processes and goal execution.
  • KPI Management: Oversee efficiency, quality, budgets, and all associated department KPIs, ensuring the seamless operation of the supply chain and logistics.
YOUR BACKGROUND
  • Experience: Strong track record in a strategic operations role, consistently exceeding your targets. Deep knowledge and experience in product and logistics, particularly within the jewelry industry and quality assurance.
  • Process Thinking: You can connect the dots to optimize processes and create workflows that actually work, with a focus on supply chain efficiency and logistics management in the jewelry sector.
  • Project Management: You have the passion and skills to drive cross-functional initiatives, ensuring smooth coordination across departments like product development, logistics, and quality control.
  • Communication Skills: You communicate clearly with various stakeholders, building strong relationships and maximizing your output effectively, especially within the context of managing suppliers and producers in the jewelry industry.
  • Flexibility: You can prioritize tasks and manage time effectively to meet deadlines and targets, quickly responding to changes in the business environment, particularly in supply chain operations and logistics.
  • Accuracy: You pay close attention to detail, ensuring accuracy in all aspects of product and logistics management, with a strong focus on meeting the high standards of quality in the jewelry sector.
WHAT YOU CAN EXPECT
  • Growth and Ownership: Join a team where individuals have the chance to take ownership and actively contribute to the growth of BRUNA. Your efforts will directly shape the trajectory of our company, empowering you to play a pivotal role in our journey.
  • Culture of Empowerment and Openness: Experience a workplace culture founded on empowerment, trust, and transparency. We believe in hiring exceptional individuals and empowering them to excel in their roles. Open communication and information sharing are encouraged, fostering collaboration and innovation.
  • Alignment with Our Values: Our values are at the heart of everything we do. Expect to work in an environment where learning and growth are prioritized, teamwork is celebrated, ownership is encouraged, and transparency is valued. We're committed to progress over perfection, putting the team first, owning the outcome, and telling the story behind our responsible jewelry practices.
  • Investment in Your Growth: We're committed to your professional development. Benefit from access to a coach, dedicated development budget, and numerous opportunities to expand your skills. 
  • Flexibility and Trust: Being a fully remote team, we're dedicated to being a flexible employer. We understand that your best work may happen outside of traditional office settings, and we trust you to manage your time and environment effectively.
  • High Bar for Hiring, Strong Focus on Culture: High Bar for Hiring, Strong Focus on Culture: We take our hiring process seriously, ensuring we maintain a high standard while also prioritizing individuals who are passionate about delivering their best work and winning as a team.
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About us
At BRUNA, we’re on a mission to become the very best version of ourselves. Not only do we aim to create timeless and high-quality jewelry, but we also aspire to challenge the status quo and be a driver of positive change—and we’re looking for more like-minded team members to join us on our journey. Sound like you? Apply now and join us on our mission to create, collaborate, and inspire.

Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Product ManagementSupply ChainLogisticsProcess OptimizationSupplier ManagementKPI ManagementWarehouse ManagementProject Management

Other Skills

  • Quality Assurance
  • Physical Flexibility
  • Communication
  • Teamwork
  • Problem Solving
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