Program Lead- Home Repair & Energy Retrofit

• Plan, implement, and monitor home improvement and energy retrofit programs to meet production goals and quality standards.
  
• Monitor program performance using metrics and analytics, addressing shortfalls and identifying opportunities for improvement.
  
• Develop and manage program budgets, ensuring compliance with funding requirements and financial efficiency.
  
• Oversee program documentation, ensuring timely and accurate reporting to funders and stakeholders.
  

• Lead, mentor, and develop a diverse team of staff members, fostering a culture of Excellence, Accountability and Continuous Improvement.
  
• Recognize when to take a hands-on management role versus empowering staff to lead independently.
  
• Inspire confidence and commitment among internal and external stakeholders through clear vision and effective communication.
  

• Serve as the primary point of contact for funders, ensuring compliance with grant requirements and maintaining strong working relationships.
  
• Build trust with homeowners by providing transparent communication and ensuring timely project completion.
  
• Cultivate relationships with general contractors and partners, setting clear expectations for quality and performance.
  

• Develop and implement strategies to meet production targets without compromising quality or safety.
  
• Conduct regular inspections and reviews to ensure work meets program standards and homeowner expectations.
  
• Coordinate training and professional development for contractors and staff to stay current on industry’s best practices and energy efficiency standards.
  
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• Ensure all projects adhere to applicable local, state, and federal regulations.
  
• Mitigate risks related to funding, project execution, and stakeholder satisfaction.
  

• Serve as point person for generation of Client Executive Dashboard production, expenditure, and compliance reports.
  
• Generate agenda, supporting documentation and follow-up notes for Executive Management Team Meetings
  
• Maintain Policy Tracker to stay up to date with policy decisions and how they will get operationalized.
  
• Support the Production Leads in building and maintaining relationships with Clients, government agencies, contractors, community organizations, and other stakeholders.
  

• Plan, coordinate, and execute multiple projects simultaneously.
  
• Develop project timelines, manage resources, and ensure milestones are met.
  
• Monitor project progress and proactively address issues.
  

• Generate process maps, production models to optimize deployment of staff, partners, and funding to achieve production and profitability goals.
  
• Prepare and manage program and project budgets and tracking tools.
  
• Collaborate with the Finance Team to generate production and expenditure reports to track and enhance performance, impact, and compliance with funder rules.
  
• Maintain records of project details, including timelines, costs, and outcomes.
  

• Assist in the evaluation of program effectiveness and identify areas for improvement.
  
• Establish and track key performance indicators to help reduce waste and achieve deep flow in production.
  

• Ensure all projects comply with federal, state, and local regulations.
  
• Assist in the preparation of required documentation and reports to funding agencies.
  
• Stay updated on relevant policies and regulatory changes.
  

• Implement outreach strategies to promote the program to eligible homeowners.
  
• Participate in community information sessions to raise awareness about the program.
  
• Develop and distribute promotional materials.
  

Requirements

• Bachelor’s degree and/or related training that shows intentional skills development.
  
• A minimum of 5 years of experience in housing, construction, energy retrofit, and/or related field program and project management.
  

• Capability to build confidence and trust with program participants, clients and team.
  
• Proficiency with Microsoft Office Suite and project management software with interest and ability to learn and adapt to new technologies and software as needed.
  
• Proficiency in using data management tools and systems.
  
• Strong organizational and project management skills.
  
• A sense of curiosity, experimentation, and persistence to leverage systems to reduce waste, automate and facilitate flow and high performance.
  
• Excellent written and verbal communication and interpersonal skills.
  
• Ability to manage multiple tasks simultaneously and meet deadlines.
  

• Must live no longer than 60-minutes from Philadelphia / Delaware Valley
  
• Valid driver’s license and ability to travel to various project sites as needed.
  
• Ability to work occasional evenings and weekends.
  

Benefits

• This is a hybrid remote position.
  
• This is an Exempt, At-Will professional full-time employee position.
  
• Competitive salary and eligible for performance bonuses.
  
• Medical, Vision, Dental insurance, Health Savings Account, 401(k) Retirement Plan