Deep understanding of ServiceNow APM Module, Architecture and Technical background required, Experience in Application Portfolio Management, Ability to develop and configure APM reports.
Key responsabilities:
Update information in APM Module of ServiceNow
Guide the team post APM implementation across divisions
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We are a WBENC and NMSDC certified company helping our clients in their Diversity spending on Staffing or Contingent Workforce Services. Established in 2002 and headquartered out of Princeton-NJ, our 2000+ associates’ strength globally helps clients with talent across Technology, Healthcare, Life Sciences, Aerospace, Automotive, Energy, Pharmaceuticals, Retail, Telecom, Manufacturing and Engineering domains. Our presence in USA, Canada & India helps us support clients in IT, Non-IT, Healthcare, Hospital and Clinical hiring, across the globe.
Job Description: Job Description/ Responsibilities Project involves understanding the Application portfolio landscape at the client and ensuring that the information is updated in APM Module of ServiceNow. Need to have deep understanding of APM Module and guide the team
Preferably should continue post APM implementation for the below activities across 6 divisions, and Approx. 2000 Applications.
2. Verifying the Quality of Capabilities - Should have Architecture and Technical Background to be able to validate the functions of the Products (should know what products will typically be used for what functions and process),should be able to understand Application interrelationships, check on alignment of Capabilities, ensure Capability definition nomenclature and standards are followed and recommend corrections if needed. Develop, configure APM reports that are not out of the Box 3. Business case development: To be able to build business cases for the recommendation of Sustain, Invest, Sunset, Enhance of applications, based on the following analysis Risk - based on Product Life Cycle Support ; How good or Bad the Product is based on Application lifecycle score (outdated, nearing end of life etc), Incidents and Changes ; Value - Utilization ; Functional Fitment ; Cost - (Procurement, Number of Instances installed, Maintenance) vs Value vs Risk; Impact assessment (Application Integrations and Interrelationships)
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.