Test Engr II

Hi, I'm Arpana D.R, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary.

This is your opportunity to join one of our high-performing teams. Channel the power of YOU and begin the journey to becoming a CSGer

We are looking for a Test Eng II who will:

CSG is looking for a Test Engineer II who is responsible for working on develop/maintenance/execute performance scripts for both API and UI products and also reviewing overall architecture of hardware, software, and networking systems by composing a slightly complex test plan script, executing the tests, documenting the results and analyzing the output.

Job Responsibilities:

• Conduct performance testing for API, UI, and backend products across multiple tracks, ensuring system reliability, scalability, and responsiveness.
• Develop and maintain a comprehensive performance testing framework to standardize and improve testing practices.
• Create new JMX scripts for identified endpoints requiring performance validation.
• Maintain and enhance existing JMX scripts to reflect updated requirements and scenarios.
• Execute performance test scripts on demand and during release cycles to validate system stability and scalability under load.
• Capture, analyze, and interpret performance metrics to evaluate system health.
• Identify performance bottlenecks and recommend actionable solutions.
• Work closely with development, QA, and DevOps teams to integrate performance testing into the software delivery lifecycle.
• Present performance testing results, bottleneck analyses, and improvement recommendations to team members and stakeholders.
• Mid-level position
• Reviews and analyzes overall architecture of slightly complex hardware, software, and networking systems by composing detailed test plan scripts ensuring proper requirements coverage, executing the tests, documenting the results, analyzing the output, root cause analysis and communicating results.
• Develops an understanding of the feature’s requirements and how the features are used.
• Plan and execute performance testing for API, UI, and backend products across various tracks to ensure system reliability and scalability.
• Develop, maintain, and execute performance JMeter test scripts for API and UI-based products.
• Perform manual performance test execution and issue resolution for backend products requiring manual intervention.
• Manage performance testing efforts for multiple product releases within constrained timelines, ensuring timely and accurate deliverables.
• Prepare and validate test environments for performance testing, ensuring readiness before execution.
• Conduct environment cleanup post-testing to maintain operational efficiency.
• Conduct multiple rounds of performance test executions, analyze results, and identify performance bottlenecks.
• Present comprehensive performance statistics and insights to team members and stakeholders for informed decision-making

Is this opportunity right for you? We are looking for candidates who:

• Bachelor’s degree in computer science, related field, or equivalent experience
• 3-5 years of experience in performance testing
• Proficiency in performance testing tools like Apache JMeter and JMX scripting.
• Strong analytical skills to interpret performance metrics and identify bottlenecks
• Experience in developing and maintaining performance testing frameworks.
• Solid understanding of API, UI, and backend performance testing.
• Excellent communication skills to collaborate with cross-functional teams and present findings.

Our Guiding Principles

Impact

Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity

Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration

Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

CSGer Perks & Benefits (Feel free to adjust this by regional benefits!)

• Work from Home, in-office, or hybrid
• Employee Belonging Groups
• Healthcare: Dental, Medical, and Vision
• Paid Vacation, Volunteer, and Holiday Time Off
• And so much more!

View More Benefits (https://www.csgi.com/careers/)

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Story

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here

Location(s):