Director of Software Engineering – Health & Benefits Technology

About the Team/Role

At WEX, we simplify the business of running a business. Our WEX Health & Benefits solutions reduce complexity and help manage costs of benefits administration for our clients and partners. We are looking for passionate technologists, collaborators, and problem solvers to join our Health & Benefits Technology team as we build the next generation of employer benefits solutions and services.

As a Software Engineering Director on the WEX Health & Benefits Technology team, you will lead a team that partners closely with Product Managers and customers to learn about the challenges employers face while navigating the competitive employee benefits landscape.  You will become a domain expert, designing solutions that solve problems in ways our customers love and work for our business.  You will lead teams who build the highest quality software in the latest technologies and test driven development practices.

How you’ll make an impact

• Lead, mentor, and manage your team through the successful delivery of valuable customer software.

• Stay current with emerging technologies and industry trends to drive innovation and strengthen TDD and BDD processes.

• Collaborate closely with Product Management by providing technical guidance on software design.

• Guide your team on best practices, coding standards, and design principles.

• Conduct performance reviews, set goals, and support professional development for team members.

• Measure, inspect, and drive decisions using data.

• Design, test, code, and instrument new solutions.

• Support live applications, promote proactive monitoring, rapid incident response and troubleshooting, and continuous improvement.

• Analyze existing systems and processes to identify bottlenecks and opportunities for improvements.

• Understand how your domain fits into and contributes to the overall company and drive any needed changes to increase productivity.

• Partner with cross functional teams to influence priority, expectations, and timelines within your domain.

• Lead the engineering teams in fully automating continuous code integration and code deployment process on Azure.

• Long term Focus on instrumentation and team efficiency and performance measurables.

• Drive the long term vision and the strategy to achieve the vision for the technology organization.

• Interact and communicate effectively with peer groups, non-technical organizations, and middle management.

• Drive collaboration across technology teams to foster innovation and follow guidelines around re-usability of frameworks and governance of architecture patterns

• Partner with the 3rd party vendors and service providers to ensure best in class service model.

• Drive innovation in the organization with transformative technologies like Generative AI and use of Agentic AI frameworks like Autogen or Langchain.

• Drive the design and architecture of the systems and applications to be always available, performant and highly secure.

Experience you’ll bring

• Bachelor’s degree in Computer Science, Software Engineering, or a related field; OR a Master’s degree in Computer Science or Software Engineering.

• A minimum of 12 years of experience in software engineering. with a Bachelor's degree or at least 9 years with a Master's degree.

• A minimum of  7 years of management or supervisory experience with a Bachelor's degree, or 10 years experience with a Master's degree.

• Proven ability to lead and inspire engineering teams to achieve exceptional results.

• Strategic thinker with a track record of aligning technical direction with business goals and driving innovation.

• Exceptional problem-solving, communication, and collaboration skills.

• Strong passion for modern technologies, design principles, and continuous learning.

• Comprehensive understanding of software security principles, including OWASP guidelines.

Technology Must-Haves:

• C#, Python (if applicable)

• Docker

• Modern RDBMS (i.e. MS SQL, Postgres, MySQL)

• ASP.NET RESTful API design

• Kafka / event-driven design

• Modern Web UI Frameworks and Libraries (i.e. Angular, React)

• Kubernetes

• NoSQL databases

• Designing and developing Cloud-Native applications and services

• Generative AI and Agentic AI models and frameworks

• Helm/ArgoCD

• Terraform

• GitHub Actions

• GraphQL