Senior Platform Engineer

Hi, I'm Rita Dias, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

CSG is hiring a Platform Engineer Sr. to join our Ascendon Core Operations (CoreOps) team.  The CoreOps team is accountable for the effective operation and support of solutions delivered by the Ascendon Product Development Teams.

What you will be doing: 

• Ascendon Product installation and configuration with occasional troubleshooting assistance

• Monitor Ascendon solutions function and performance; suggest and implement proactive remediation measures

• Trouble-shoot and bug-fix Ascendon solutions

• Automate and document Platform Engineer processes s  

• Participate in a 24/7 on-call rotation 

• Manage ticket approvals and assignments along with deliverable dates

• Understand and adhere to CSG Security and Compliance standards. Maintaining awareness of all applicable regulations, laws, and policies as they presently exist and as they change or are modified

• Collaborate with colleagues in architecture and development groups

• Install, configure and upgrade third party products and open-source solutions

• Bi-weekly off-hour maintenance activities performed within the required maintenance window

You should have: 

• Bachelor’s degree in information technology, Computer Science, Engineering (Electrical, Software, or Telecommunications) or equivalent experience.

• Minimum 4 years’ experience with development and release processes

• NATO SECRET (NS) security classification or willingness to undergo screening to attain NATO Secret security clearance

• Experience configuring, managing and upgrading servers and software

• Experience with SQL and automation frameworks such as Azure DevOps or Salt

• Experience with AWS or equivalent public cloud experience  

• Experience with database applications (MS SQL, MySQL) and Web Services (REST, SOAP)

• Familiarity with version control, continuous integration and delivery tools (Subversion, Git, Jenkins, Artifactory or related services like Azure DevOps, Salt, AWS

• Software development experience on Windows or Linux platforms in common scripting languages is highly desirable (Python, Groovy, Ruby, bash, PowerShell)

Our Guiding Principles

Impact

Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity

Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration

Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

CSGer Perks & Benefits

• Work from Home, in-office, or hybrid

• Employee Belonging Groups

• Healthcare: Dental, Medical, and Vision

• Paid Vacation, Volunteer, and Holiday Time Off

• And so much more!

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Story

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here

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