About the role
Great Question is a well-funded startup hiring Engineers with experience in Ruby on Rails to join our fully remote team and help us on our mission to democratize user research - helping companies talk to their customers more, to ensure they build software that people want.
We’re currently a team of about 30 employees. We tripled revenue in 2024 (see our 2024 year in review here), and we’re looking to do it again in 2025. This is an opportunity to get in early, work on an interesting problem, have a huge impact on the technology and culture of an early-stage company, and shape the future of how teams build software through research.
This is a fully remote role open to people living in Florianopolis, Sata Catarina, Brazil.
Why join us?
At Great Question, we’re building a culture of collaboration, curiosity, and impact. By joining our team, you will:
Work closely with a passionate, mission-driven team.
Have a direct impact on the growth and success of the company.
Be supported in your own career growth with opportunities to shape engineering strategy and process at a high-growth startup.
Drive key technology and architectural designs across the entire platform.
Grow with the company - opportunity to dive deep technically or move into management.
Be intimately involved in business and product decisions.
Learn from experienced startup founders (10 years experience, 2 previous exits)
Why not join us?
At Great Question, we believe in transparency—not just about our strengths, but also about where we still have room to grow. Here’s what you should know before deciding to apply:
We’re Still Figuring Things Out
We’re a scaling startup, which means some processes are still being built or refined. Expect ambiguity and some growing pains as we establish systems and frameworks.
While we’re deeply committed to our mission and values, we’re still shaping what our culture looks like day-to-day. There’s a lot of potential here, but it’s not fully baked yet.
Lean Teams, Big Responsibilities
Fast-Paced and High Expectations
Limited Resources
Unpolished Internal Systems
You’re probably going to encounter inefficiencies with tools, workflows, or reporting that need attention. Building scalable systems is a priority, but it’s a journey and we’re not there yet.
We’re pretty far from perfect, and we don’t claim to be. But we’d like to get there. So if you’re someone who thrives on solving problems, enjoys creating structure from scratch, and loves being part of a dynamic, fast-growing environment, Great Question might be the right place for you.
Key role responsibilities
Build out and improve our internal and public API.
Own large third party integrations (e.g. GSuite, Zoom, Slack, Salesforce).
Develop custom data integration solutions for enterprise customers.
Monitor and manage performance, uptime and infrastructure.
Shape the culture and processes of our engineering team.
What we’re looking for
Bias for action. The right technical decisions are important but what's more important is delivering customer value.
Desire to solve hard problems: You’re drawn to solving interesting problems by going deep on building things the ‘right’ way.
Customer centric. You care about building the right thing and are willing to connect with real users to validate your assumptions.
High conviction. When you're in, you're all in. You take pride in your code and are passionate about delivering your best work.
5+ years professional experience with Ruby on Rails.
Professional experience with building and maintaining web applications.
Fluent in English
Bonus points
Benefits
Compensation: Competitive salary and equity. If your compensation expectations are outside of this range, please apply anyway and let us know as we’d love to hear from you.
Always Remote: Work from home in Florianopolis, with opportunities to meet in person with other team members in your hub (if you want).
PTO & Team Engagement: Four weeks of PTO, public holidays, and regular team events. Our last all-company off-site was in Mexico City.
Hiring Process:
We endeavour to deliver a great candidate experience, including notifications of your status in the hiring process throughout.
The hiring process includes the following steps and typically happens across 2-4 weeks from first interview:
Initial phone screens for shortlisted candidates
Collaborative coding exercise
Systems and design interview
Cultural fit interview
Reference checks with a past manager, and if relevant, a person you have managed
Note - Each interview is sequential, so you’ll only move to the next round if you pass the previous one. After each interview, we’ll aim to notify you if you’re progressing within 48 hours of your interview taking place.
How to Apply:
If this sounds like the opportunity you’ve been waiting for, we’d love to hear from you! Please submit your resume, making sure it’s a concise representation of your previous work experience.
Where applicable in your resume, please use gross numbers instead of percentages to demonstrate impact.