Workday Integrations Manager (Global Delivery Center)

The Integration Manager provides leadership and expert advice to management and to the members of his/her team.  You will work closely with other teams to identify business and project needs, assist with staffing assignments, and ensure work/life balance of our consultants are monitored and adjusted appropriately.  The Manager typically reports to a Senior Manager level position within the Delivery organization. 

Key Responsibilities:  

• Manages all aspect of client support including workforce management, service level management, and client relationship management

• Works directly with clients and spearheads team project planning, requirements gathering, design, testing, deployment, and maintenance of Workday eco-system

• Oversees team workload and serves as an escalation path for urgent or high priority issues and major requests. Resource coordination and allocation for team members prioritizing tasks/CRs within team

• Oversees team forecasting and utilization

• Coordinate with onshore counterparts for status, timelines, and resourcing requirements for ongoing and upcoming projects for the integrations team

• Reviews and improves deliverables produced by others to enhance methodology

• Ensures that others on the projects are utilizing the established methodology

• Leads initiatives that will help the company specially in Integrations Project Delivery

• Reinforces company policies and procedures to others.

Skills and Experience:

• Bachelor’s degree in Computer Science, Information Technology, Management Information Systems, or IT-Engineering related field is required

• Strong Workday implementation experience

• 5 years’ experience with Workday  

• Must have active Workday Certification – Integration Core

• Additional Certifications (Preferred) - Workday Studio, CCTPP, CCB, Financials.

• Good understanding of workday functional areas such as HCM, Financials

• SME of at least 1 Workday Module

• Ability to manage multiple projects and initiatives simultaneously

• Ability to identify and analyze areas of risk and develops plans to minimize.

• Strong communication, presentation, and analytical skills, with the ability to effectively manage client expectations

• Ability to work in diverse, fast paced environment and effectively collaborate across teams.

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