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Customer Service Representative (Wakil Perkhidmatan Pelanggan)

extra holidays - extra parental leave
Remote: 
Full Remote
Contract: 
Full time
Work from: 
Malaysia

Offer summary

Qualifications:

Excellent English and Bahasa Malaysia skills, Mandarin proficiency is a strong advantage, Mature or retired candidates preferred, Ability to work weekends and public holidays.

Key responsabilities:

  • Provide prompt and consistent customer service support
  • Ensure proper follow through on enquiries/ requests
Hire.Seniors logo
Hire.Seniors Hrtech: Human Resources + Technology Startup https://hireseniors.my/
1 - 10 Employees
About Hire.Seniors
Connecting matured & experienced professionals, seniors & retirees to companies in need of experienced & skilled resources. We provide employers to ability to leverage the deep and wide ranging experience that seniors can bring the their organisations. HIRE.ADVISORS - We offer highly experienced professionals and seniors as advisors or consultants with in-depth industries and functional experience. HIRE.EXPERIENCE - We offer highly experienced professionals that can hit the ground running, able to fill managerial and executive roles that are difficult to fill. HIRE.SUPPORT - We offer seniors and experienced retirees for companies that need ad-hoc, seasonal helpers, drivers or general workers.
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Job description

The Company

Our Client prides itself in providing excellent elderly care service and post-hospitalisation recovery, which includes specialized care; dementia, stroke, cancer care and palliative care. They are supported by a team of highly trained and dedicated nurses, therapists & caregivers and a proprietary technology system. Their suite of services includes private care in the comforts of your home, premium assisted living facilities in Klang Valley and in Penang.

They now seek to hire a mature/ retired candidates as customer service representatives on a part-time basis to help manage their growing pool of clients.


Responsibilities
  • Provide prompt and consistent customer service support
  • Ensure proper follow through on enquiries/ requests


Requirements
  • Must be able to work on weekends/ public holidays, on a rotating shift basis
  • Excellent English and Bahasa Malaysia skills are essential.
  • Mandarin proficiency is a strong advantage.



Benefits

  • RM1,500 for 3 days of work per week / total 12 days per month, Sunday, Monday & Tuesday
  • Successful candidates may have the option to work from home subject to work demands.



Salary: Negotiable

Required profile

Experience

Industry :
Hrtech: Human Resources + Technology
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Linguistics

Other Skills

  • Customer Service
Are you interested?

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