Marketplace Operations Specialist

Who Are We❓

We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.

The Job in a Nutshell💡

Hello all! We are hiring a Marketplace Operations Specialist who will be responsible for managing relationships with marketplace partners and growing the marketplace, analyzing sales data, customer feedback, and marketplace performance metrics to identify areas for improvement and implement strategies to increase revenue and expand our reach.

What Will You Do❓

1. Build and maintain relationships with Marketplace partners, including negotiating contracts and terms of service.
   
2. Analyze Marketplace data to identify trends and opportunities for growth
3. Collaborate with internal teams, such as marketing and product development, to optimize product listings and promotions on the marketplace.
4. Stay up to date with industry trends and best practices in Marketplace management
5. Collaborate with marketing and sales teams to promote the Marketplace and increase sales.
6. Ensure that the Marketplace complies with all relevant laws and regulations
7. Assist in the development and implementation of Marketplace strategies.
8. Analyze and track financial data related to the Marketplace.
9. Qualify and evaluate potential Marketplace partners.
10. Conduct market research to identify potential areas for growth and expansion.
11. Participate in meetings, trade shows, and other industry events as needed.

Important Hashtags: #HighVolumeofCalls #UseofComputer #LongScreenTime #MayRequireMobility

What Are We Looking For❓

• Bachelor’s degree in any related field
• 1-3 years experience in a role related to commercial SaaS or marketplace management
• Knowledge of e-commerce platforms and online marketplaces.
• Understanding of digital marketing and social media platforms.
• Familiarity with data analysis tools and techniques.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills

What We Offer You❗

We believe you will love working at Foodics!

• We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.
• We offer highly competitive compensation packages, including bonuses and the potential for shares.
• We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.
• Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.
• We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.