Technical Product Manager

Who are we?

SEB Professional is a subsidiary of Groupe SEB. At SEB Professional North America, we are a leader in the professional coffee machine industry, offering three equipment lines: Schaerer, WMF, and Curtis. Our innovative coffee machines are trusted worldwide and can be found in a variety of settings, including hotels, restaurants, coffee shops, and convenience stores.

You've likely enjoyed coffee from our machines at McDonald's, Dunkin', Chick-fil-A, Peet’s, or Tim Hortons. Join us in delivering exceptional coffee experiences worldwide.

Salary Range: $90,000 - $105,000 Base Salary

What you'll do:

The Technical Product Manager plays a critical part in our sales process, ensuring customer satisfaction through accurate technical service before and after the sales of our machines. Ultimately, the ideal candidate can overcome hurdles in the sales process by conveying solid technical product and business knowledge to key decision makers. This individual will work as part of a team to help ensure we meet and exceed our customers’ needs and expectations by offering rotational and project-based support.

Key Responsibilities:

• Develop and launch new products from Europe in North American market.
• Execute local product lines and innovations based on market needs and customer feedback.
• Leverage existing customers to engage in testing new equipment and products.
• Run field tests of new equipment.
• Partner with European Product Development teams to customize prototypes for North American market.
• Become SME for equipment and introduce technical training to sales, product management, technical support and technical training teams.
• This will be part of a team that has strengths in all or a few of the primary skills.

What you need to be successful in this role:

• Experience: 2-3 years of experience in engineering and/or equivalent technical experience within in the Food and Beverage Equipment industry, coffee and/or hot dispensed beverages is a plus
• Education: Bachelors in degree in Engineering or related field.
• Key Skills: Product Development, Client Relationship, Engineering.
• Traits: Strong problem solving, Strategic thinking and planning, Strong organizational skills, Working collaboratively in a global team environment.

Overview

• Type of employment: Full time – Exempt
• Workplace type: Irvine, CA (Hybrid working schedule. 3 days on-site and 2 days remote)
• Working in vendor and field facilities including convenience stores, quick serve restaurants, restaurants and hotels.
• Ability to travel up to 25% of time with some international travel.

Why SEB Professional North America?

Whether working in one of our offices, or flexing between the two, we offer several benefits and perks to support you and your family. Please ask your recruiter for additional details regarding our benefits.

• Medical, Dental and Vision insurance – Generous Employer Contribution
• Competitive 401(K) - with 9% Employer Contribution
• On-site Gym
• Life insurance
• Voluntary benefits and discounts programs

Equal Employment Opportunity (EEO)

SEB Professional is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please see OFCCP Equal Employment