Telecross Volunteer - National

Availability: Mornings

Time involved: (minimum) 2 hours per week

• Ongoing position
• Statement of voluntary service available after 12 months
• Any day of the week
• Volunteering from your own home, you will need to have access to a computer/laptop with an internet connection
• Must be able to commit to at least one shift per week on a regular basis
  
  

Shift times

ACT/NSW/TAS/VIC

QLD/NT

SA

WA

7am-8am (AEDT)

7am-8am (AEST)

7:30am-9am (ACDT)

7am-8am (AWST)

8am-9am (AEDT)

8am-9am (AEST)

9am-10:30am (ACDT)

8am-9am (AWST)

9am-10am (AEDT)

9am-10am (AWST)

The program

Having good social connections is essential for all aspects of health, especially as we age. Telecross supports older Australian’s who are isolated and at risk of accident or illness that may go unnoticed, such as falling or being unable to call for help. Telecross volunteers make daily calls daily to check in on our client’s wellbeing and safety, providing them with a friendly voice to wake to each morning, and supporting them to live independently in their own homes. The service operates every day of the year. If a call is not answered, Red Cross will take action to make sure the client is ok.

As a Telecross volunteer, you will be rostered on to make up to 20 brief phone calls in one hour, with shifts available every morning of the week, including weekends. Telecross operates in every state and territory in Australia, with volunteers making calls to clients all across the country.

The opportunity

For this role you will need good conversational skills and the ability to relate to and empathise with a broad range of older people, including those with different lived experiences, abilities, and cultures.

You will be comfortable using computers and be able to learn the service’s call management system.

All volunteers will need to complete a National Criminal Check. Red Cross will ensure you have training, ongoing support and access to other opportunities within the world’s largest humanitarian network.

The impact

As a Telecross volunteer, you will help vulnerable older people to feel safe and improve their social connection by listening, empathising, and providing them with a friendly voice. You will have the opportunity to learn from many people’s diverse history and knowledge, as well as feeling the satisfaction of giving back to others.

You’ll be part of the Red Cross Aged & Community Care team that works to support older and vulnerable people across Australia through a range of volunteer-based programs.

Further information

To find out more about this opportunity please contact the Aged & Community Care Workforce Team on 1300 559 992 or at agedcarevolunteers@redcross.org.au .

Thank you for considering volunteering at Red Cross. We also have great career opportunities, please visit our website https://www.redcross.org.au/careers/

Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with different lived experiences, abilities, gender, ethnicity, age, and sexual orientation. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.

Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with different lived experiences, abilities, gender, ethnicity, age, and sexual orientation. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.

Apply now