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Phone Sales Consultant – Broker Relations Assistant

extra holidays - fully flexible
Remote: 
Full Remote
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Offer summary

Qualifications:

Experience in phone sales or telemarketing., Familiarity with CRM software, preferably Salesforce., Strong understanding of lending products., Excellent customer service skills..

Key responsabilities:

  • Conduct outbound calls to brokers.
  • Maintain accurate data in CRM software.
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Talent Sam Startup https://www.talentsam.com/
11 - 50 Employees
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Job description

Our client is a leading Australian non-bank lender, servicing brokers and borrowers who value responsive turnarounds, a flexible approach and funding certainty. Since 2012, we’ve funded property-backed transactions across Australia for property professionals, small to medium size businesses and SMSFs (Self-Managed Super Funds).

With offices in Sydney, Melbourne, and Brisbane and a sales team across the country, we strive to deliver fast, reliable alternative lending solutions for brokers and borrowers. Backed by a strong balance sheet, a robust model and an expert team, our client has built a reputation that gets results.

About the role:

Reporting to the Head of Sales - Commercial Lending [TBC], this role is responsible for providing phone-based outreach to brokers to pitch our client’s lending products, provide a basic overview of the value offering, understand the broker’s business, pitch our client’s lending products and solicit new loan inquiries.

The objective of the role is to activate and engage with broker prospects that are somewhat known to Assetline but that we do not contact frequently enough or get business from.

Success in the role will be reflected in deals written from brokers that the tele sales person contacts.

Key Activities:

  • Consistent outbound calls to brokers to market our client’s products and build a Qualified Account pool

  • Ensure accurate data is maintained in our client’s customer relationship management software (Salesforce)

  • Provide scenarios and qualified contact introductions to the client’s team

  • Deliver exceptional customer service by ensuring appropriate information, appetite confirmation and reliable action items following conversations with brokers

  • Answer queries from Brokers at a high level

  • Ensure accurate data management in Salesforce and that all daily follow up items are actioned in a timely manner

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

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