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Solution Engineer (Adabas & Natural)

Remote: 
Full Remote
Contract: 
Full time
Work from: 
South Africa

Offer summary

Qualifications:

Bachelor's degree in Computer Science or related field., Experience in presales, consulting, or professional services., Strong understanding of business infrastructure and programming., Knowledge of server operating systems and database systems..

Key responsabilities:

  • Support sales team with technical insights.
  • Develop account plans and strategies.
  • Conduct customer assessments and problem-solving.
  • Respond to technical sections of RFI and RFPs.
Software AG logo
Software AG Large https://www.softwareag.com/
1001 - 5000 Employees
About Software AG
Turning data into value is more complicated than ever. Software AG simplifies the integration of transactional, device, and process data to power the data foundation at the core of your business. When data flows freely across applications, devices, data, and clouds, you can accelerate outcomes. Serve your customers better. Transform your business. Outpace your competition. See why the largest companies in the world trust Software AG to help simplify the connected world.
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Job description

Software AG helps companies to manage and optimize their operations, infrastructure and technology with products that simplify complexity, increase transparency and prepare organizations for change.  

 

Trusted by the world’s best brands for more than 50 years, Software AG’s AI-enabled process intelligence, application development, high-performance database, and strategic portfolio management solutions are used by banks, retailers, manufacturers, governments and more.  

 

Software AG’s Adabas database & Natural development platform are used by the world’s leading organizations to build and deploy high-performance, mission-critical applications for IBM Z®, Linux® and cloud. Governments and businesses (in finance, manufacturing, retail and more) tailor these applications to give their organization a distinct competitive advantage and optimize them to meet the most demanding operational service level agreements. With a pledge to innovate Adabas & Natural to 2050 and beyond, we ensure our customer’s mission-critical Adabas & Natural applications are Future ready. Now. 

 

Be you, join us.   


Objectives

  • Facilitate Software AG's business and revenue goals by providing high-quality technical support to the sales team throughout the sales cycle.
  • Support customer qualification and business strategies through technical insights and guidance.

Key Responsibilities

  • Collaborate and support sales representatives to develop specific account plans and strategies.
  • Gather and analyze customers’ requirements and recommend the best Software AG´s solutions.
  • Create and deliver demonstrations, presentations, prototypes, workshops and proof of concept/value (POC/POV) to map Software AG product features to customer needs.
  • Build confidence in proposed solutions and handle objections.
  • Provide technical support to qualified customers conducting assessments for example programming, third-party software, troubleshooting, and best-practices consulting.
  • Establish trust and credibility with customers, serving as a technical expert and point of contact.
  • Respond to the technical sections of RFI and RFPs.
  • Gather and relay product feedback from customers.
  • Share competitive intelligence gathered from the field.
  • Exchange best practices and share knowledge within the Solution Engineer community.
  • Stay updated on Software AG´s solutions and maintain relevant technical knowledge.
  • Participate in meetings, conferences, and cross-departmental discussions with customers, partners, sales, and R&D teams.

Requirements

Languages

  • English: Fluent

Skills

  • Excellent interpersonal, verbal and written communication skills.
  • Strong presentation skills and ability to interact effectively with customers.
  • Ability to develop and deliver clear, concise product briefings for various audiences.
  • Ability to understand customers' business, challenges, and expectations.
  • Excellent problem-solving skills with an analytical and abstract mindset to structure and solve complex tasks
  • Customer-oriented with a focus on delivering value-driven solutions.
  • Target- and success-oriented mindset.
  • Self-learning and self-driving attitude.
  • Team-oriented with a commitment to shared goals.
  • Willingness to continually develop skills, knowledge, and qualifications.
     

Education and Experience

  • Bachelor’s degree in computer science, Information Technology, Mathematics, or Engineering.
  • Experience in Presales, consulting, or professional services activities in the IT software landscape
  • Strong understanding of business infrastructure, network architecture, and distributed computing.
  • Programming experience and proficiency in programming languages such as COBOL, Java, or Natural.
  • Knowledge on Server operating systems (e.g., Windows, Linux, Unix, Mainframe such as IBM z/OS)
  • Knowledge about database systems (e.g., Db2 PostgreSQL, MS-SQL, Adabas, Oracle…).
  • Experience with mainframe operating systems (e.g.: IBM z/OS).
  • Data center automation, including batch processing concepts, job control language (JCL), and output management.
     

 Nice-to-Have Experience

  • IBM mainframe TP monitors and user interfaces (e.g., CICS, Com-plete, IMS/DC, TSO, ISPF,…) , .
  • Knowledge of IBM mainframe database technologies such as Db2, Adabas, Datacom, IDMS, and IMS. Familiarity on VSAM is also appreciated.
  • Programming experience COBOL, Python, .Net, Php, Java, C/C++, SQL.
  • Experience with IDE such as Eclipse, VSCode, IBM Developer for Z.
  • Understanding of IBM mainframe security concepts and tools (e.g.:RACF, Top Secret or ACF2).
  • Understanding and exposure to  cloud computing concepts.
  • Exposure to DevOps concepts and tools.

What’s in it for you? 

  • Earn competitive total compensation and receive comprehensive country-specific medical and other benefits. 

  • Enjoy time and location flexibility with our Hybrid Working Model, which allows a remote workshare of up to 60%.  Work anywhere in your country or abroad for up to 10 days per year.  

  • Set yourself up for success in your new role by upgrading your home office space using your one-time hybrid work payment. 

  • Lean on the Employee Assistance Program for support during some of life’s most common but difficult challenges.  

At Software AG we are committed to providing an environment of mutual respect and fairness where equal employment opportunities are available to all applicants and employees without regard to race, colour, religion, gender, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, and any other characteristic protected by applicable law.  

We believe that diversity, equity, and inclusion is critical to our success as a global company, and we seek to recruit, compensate, develop, promote, and retain the most talented people from a diverse candidate pool. 

 

To all recruitment agencies: Software AG does not entertain unsolicited CVs without prior approval from Software AG's Talent Acquisition Team. Kindly refrain from sending CVs to our job’s alias, Software AG employees, or any other organizational location without explicit consent. Software AG assumes no responsibility for any fees associated with unsolicited CVs. 


#LI-AT1 #LI-Remote

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Spoken language(s):
English
Check out the description to know which languages are mandatory.
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