Applications Consultant (West Coast)

Symmetrio is seeking an Applications Consultant for our client, an industry leader in oncology-focused medical device solutions. This role involves managing training and technical support for advanced radiotherapy products, including image-guided radiation therapy (IGRT), surface-guided radiation therapy (SGRT), and specialized treatment planning software. As an Applications Consultant, you will travel extensively within your designated territory to deliver hands-on expertise, maximize product utilization, and provide tailored support to a range of healthcare professionals—including radiation oncologists, neurosurgeons, medical physicists, radiation therapists, dosimetrists, and healthcare administrators.

Ideal candidates are based in the San Francisco, Portland, or Seattle metro areas. This position offers a competitive compensation package, comprehensive health benefits, PTO, and a company-matching 401(k).

Responsibilities

• Maximize product usage within the existing customer base.
• Collaborate with sales teams to plan and execute system upgrades and document these efforts systematically.
• Track clinical usage and provide regular updates to account managers.
• Conduct on-site applications training and serve as a subject matter expert to support customers.
• Visit all assigned radiotherapy accounts regularly, focusing on maximizing utilization and addressing any underutilization.
• Lead software updates and assist with regional marketing initiatives.
• Maintain accurate and timely records in CRM software, documenting customer interactions and case management details.
• Participate in pre-sales activities, such as presentations, evaluations, and customer meetings, as a technical expert.
• Establish strong professional relationships with radiotherapy users in the region and ensure continuous customer satisfaction.
• Coordinate training sessions and pre-sales training for potential customers.
• Support product demonstrations and collaborate with sales teams for key account management.
• Assist in data collection for publications and marketing studies.

Requirements

• Bachelor’s degree preferred, or equivalent experience.
• Background in radiation therapy, medical dosimetry, or a related field preferred.
• Willingness to travel extensively.
• Proven track record in customer service and effective communication with healthcare professionals.
• Strong technical skills, including proficiency in standard office software, and comfort with technology-driven solutions.
• Demonstrated ability to work independently, make informed decisions, and manage project timelines.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Car allowance
• 401k Retirement Plan
• Paid Time Off (Vacation, Sick & Public Holidays)
• Flexible Scheduling