Job description

Good American is the first fully inclusive fashion brand that celebrates all dimensions of female power. Offering quality, style, and substance in every size — 00-32, we are committed to challenging industry norms by empowering all women to feel sexy and confident no matter their size or shape. The brand was launched in October 2016, by Emma Grede and Khloé Kardashian, to empower all women to celebrate their bodies with confidence by offering high-quality designs in all sizes. What started as the largest denim launch in history, has evolved into an iconic and inclusive fashion line of denim, ready-to-wear, swim, shoes and activewear.

The Assistant Store Manager is responsible for leading the store team to meet and exceed all sales and client experience expectations in partnership with the Store Manager. In addition, this individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients, partners and within their city. This managerial role will act as a key functional leader in the daily business operations of the store, including training and supervising employees, managing inventory levels and driving for results.

The Assistant Store Manager initially reports to the Store Manager.

Responsibilities:

Deliver weekly and monthly sales goals

Uphold highest level of customer experience on a consistent basis

Be an ambassador to the brand and promote the culture of Good American internally and externally

Ensure store atmosphere upholds the image of the brand

Ensure visual merchandising standards and operational functions within the store both front of house and back of house are achieved

Ensure acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall

Solution oriented approach to finding resolutions to customer service issues

Create and bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development

Build a local network of tastemakers, stylists, marketing, business partners who have an impact on local that will promote brand and build client loyalty and retention

Create and maintain a positive work environment with teams and throughout store network including cross functional partners

Attract and retain talent

Continually coach, motivate, train and develop internal teams so they achieve performance goals and are set up for success with growth opportunities within the organization

Lead performance management initiatives with store teams

Attend and lead store meetings as required by the business (Store Level and Corporate)

Continually ensure that work schedules are aligned with store goals

Manage and resolve conflict in the workplace

Ensure VM of the store is completed in accordance to VM guidelines, with a mindfulness of local business trends

Ensure accuracy of overall physical inventory including regular Cycle Counts, inventory reconciliation and adjustments are completed in accordance to company guidelines

Initiate and ensure completion of merchandise receipts and transfer requests

Protect all company assets including cash handling, inventory, expenses etc.

Additional projects/ responsibilities may arise in accordance with the needs of the business

Requirements:

At least 4+ years of experience in a managerial position

Experience within women’s apparel retail preferred

Ability to effectively create, manage and adhere to deadlines

Familiar with key retail performance indicators

Adaptable, a sense of openness, active listener, and compassionate

Advanced organizational skills, writing and communication skills

Expertise in Microsoft Office 365 Suite

Comfortable and savvy with computer technology, including PC and iOS devices

Travel approximately 10% of the time

Ability to climb ladders

Ability to lift 25+ lbs.

Please note that this role requires to be onsite four days a week.

At Good American, we believe that a diverse and inclusive workplace drives innovation and success. We are committed to creating an environment where everyone feels valued, respected, and empowered to contribute their unique perspectives. We welcome applicants from all backgrounds and encourage individuals of all races, gender identities, ages, religions, sexual orientations, abilities, and veteran statuses to apply.

WE ARE B CORP CERTIFIED!

As our business has grown, so has our responsibility to our community, our planet, and our operations. Being B Corp certified means we will continue to prioritize people and the planet alongside profit.

Required profile