Senior Systems Engineer (Remote)

Who We Are

Jolera is a multinational hybrid aggregate service provider (HASP) focused on delivering IT solutions as-a-service for its customers and channel partners. We are Canadian based with over 20 years of experience in the industry. Our team of experts is dedicated to finding the best solutions for your business and helping you achieve your goals. We are passionate about technology and committed to providing our customers with the best possible service.

Who You Are

We are seeking a highly skilled Senior Systems Engineer/Infrastructure Specialist to implement and support complex IT solutions for various clients. The ideal candidate combines strong technical expertise with excellent problem-solving abilities and operational autonomy.

What You'll Do

• Implement complex IT infrastructure solutions
• Perform advanced troubleshooting across diverse client environments
• Execute technical tasks with a high degree of autonomy
• Interact with clients to understand technical requirements and solve problems
• Document technical implementations and procedures
• Support other technical team members when needed
  
  
  

Technical Requirements:

• Proven expertise in Microsoft infrastructure:
• Windows Server and Active Directory
• Exchange and Microsoft 365
• Azure cloud services
• Strong virtualization knowledge:
• VMware ESX/vSphere
• Microsoft Hyper-V
• Solid networking experience:
• TCP/IP, DHCP, DNS
• Routing and switching
• Network design
• Enterprise firewall proficiency:
• Palo Alto
• Fortinet
• Barracuda
• Cisco ASA
• Backup and disaster recovery solutions:
• Veeam
• Barracuda
• Data Domain
• Security solutions:
• Endpoint protection
• Email security
• Access management
  
  
  

Qualifications

• Minimum of 5 years in a similar role
• Solid experience in complex technical implementations
• Experience in enterprise environments
  
  
  

Desired Certifications:

• MCSE/MCSA or current Microsoft certifications
• Azure Administrator Associate
• Other relevant infrastructure/systems certifications
  
  
  

Essential Skills:

• Excellent analytical and problem-solving capabilities
• Strong technical and operational autonomy
• Quick adaptation to different technical environments
• Ability to work under pressure
• Good technical communication with clients
• Commitment to technical documentation
• Availability for flexible hours when required
  
  
  

Differentiating Factors:

• Ability to quickly understand and adapt to new technical environments
• Strong troubleshooting skills across multiple technologies
• Capacity to work autonomously while supporting team members
• Client-facing experience with good communication skills
  
  
  

What We Offer

• Hybrid/Remote work
• Competitive compensation & benefits package
• Company events, recognitions, and celebrations
• Career development and growth opportunities