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Danish Customer Experience Agent - WFH Braga

Remote:

Full Remote

Contract:

Full time

Work from:

Portugal

Offer summary

Qualifications:

Fluency in Danish (C1 level or above), Advanced English skills, Excellent communication and interpersonal skills, Strong problem-solving abilities.

Key responsabilities:

Troubleshoot and resolve customer issues
Document customer interactions and follow-ups in CRM

Kulture Talent- Global Recruiting | Global Consulting | Global Outsourcing Human Resources, Staffing & Recruiting Scaleup https://www.kulturetalent.com/

11 - 50 Employees

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Job description

Are you passionate about Customer Service and Digital Industry? Do you have exceptional communication skills in Danish? This is your chance to kickstart or elevate your career by working as a Customer Specialist for one of the most renowned global companies in Braga, totally Remote!

What Youll Do:

Utilize your knowledge of automotive and digital products to truobleshoot and resolve issues effectively.
Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.
Collaborate with colleagues to enhance the overall customer experience.
Staying update on client's latest offers, policies, and services to provide customers with accurate and timely information.
Exibit warmth and enthusiasm in every customer interaction

What Were Looking For:

Fluency in Danish (C1 level or above) and advance in English.
Excellent communication and interpersonal skills.
Prior experience in customer support is a plus but not mandatory.
Strong problem-solving abilities and attention to detail.

What We Offer:

Competitive Salary: Includes a base salary, two additional annual bonuses, and performance incentives.
Benefits: Meal allowance, healthcare coverage, transportation bonus, and exclusive discounts.
Comprehensive Training: Provided by certified instructors to set you up for success.
Career Development: Opportunities for professional growth within the company.
Fully Remote from the comfort of your home (Candidates must be located in Braga or sorrounds)

We're looking for candidates who can start immediately, so dont wait to apply!

Join a dynamic and supportive team, where innovation meets opportunity. If youre ready to take your career to the next level, wed love to hear from you!