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Operations Group - Network Management Specialist Network Management Specialist

extra holidays

Remote:

Full Remote

Contract:

Fixed term

Experience:

Junior (1-2 years)

Work from:

Italy, Maryland (USA), United States

Offer summary

Qualifications:

Customer service experience, Intermediate knowledge of Microsoft Office Suite, Bilingual in Spanish and English, Bachelor's degree preferred, work experience can replace degree.

Key responsabilities:

Assess network needs and analyze network composition
Conduct provider education and relationship activities

TalentBurst, an Inc 5000 company Human Resources, Staffing & Recruiting Large https://www.talentburst.com/

1001 - 5000 Employees

See more TalentBurst, an Inc 5000 company offers

Job description

Job Title - Provider Relations Representative
Job Duration - 3-6 Months Could change
Standard Hours: Monday through Friday
Roughly 8a-5p - Must have some flexibility to work in different time zones
100 percent remote

Top 3 Must-Haves (Hard Skills)	Nice-To-Haves (Hard Skills)
Customer service experience	Sales experience
Intermediate knowledge of Microsoft Office Suite, specifically Excel. Strong presentations skills using PowerPoint. Minimum	Knowledge of National Committee for Quality Assurance (NCQA) requirements.
Provider recruitment and contracting experience	Military experience/ Background
*Must be a United States Citizen	*Bilingual in Spanish and English

Must-Haves (Soft Skills)	Nice-To-Haves (Soft Skills)
Verbal skills	Independent worker
Certification Requirements	Bachelor's degree preferred. Work experience can be considered over Degree

Minimum of 1 year experience in related position/field. Previous experience in a network development, provider recruitment or provider contracting.

JOB DESCRIPTION:

Assesses network needs, analyzes network composition, and using organization databases, application of regulatory requirements, accreditation entities and other resources, recruits individual, group and/or organizational providers to meet network adequacy standards and assure quality network.
Conducts and coordinates contracting and amendment initiatives.
Provides issue resolution and complex trouble shooting for providers.
Conducts provider education and provider relation activities, providing necessary written materials.
Conducts administrative provider site visits and coordinates report development and completion according to contractual requirements or ad hoc requests.
Coordinates Public Policy Research Center (PPRC) activities to assure maintenance of current credentialing status, and evaluation and appropriate actions of quality of care issues and complaints against providers.
Conducts and manages ongoing audits of provider compliance with client policies and procedures as well as contractual obligations for multiple customers.
Develops work plans to address audit requirements.
Works with management to draft, clarify and recommend changes to policies which impact network management.

RESPONSIBILITIES:

Knowledge of National Committee for Quality Assurance (NCQA) requirements.
Ability to work independently and prioritize activities. Intermediate knowledge of Microsoft Office Suite, specifically Excel.
Strong presentations skills using PowerPoint.
Minimum of 1 year experience in related position/field.
Previous experience in a network development, provider recruitment or provider contracting.